59
NPS
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Brand Page
Time Doctor
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About Time Doctor's Brand
Brand at a Glance
10%
Customer Loyalty
4.6/5
Product Quality
4.5/5
Pricing
3.6/5
Customer Service
Time Doctor NPS
Time Doctor's Net Promoter Score (NPS) is a 59 with 68% Promoters, 23% Passives, and 9% Detractors. Net Promoter Score tracks whether Time Doctor's customers would recommend using the product based on a scale of -100 to 100.
Time Doctor Overall NPS
| 68% | Promoters |
|---|---|
| 23% | Passives |
| 9% | Detractors |
Time Doctor NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 58 | Aug 2020 | 58 |
Jul 2021 59 | Jul 2021 | 59 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Time Doctor NPS by Usage
Time Doctor's NPS was rated 62 points by customers who have used Time Doctor's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 62 | Less than 1 Year | 62 |
Time Doctor Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Time Doctor users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Time Doctor Product Quality
4.6/5
Time Doctor has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Time Doctor's overall Product Quality score rated by its users and customers.
Time Doctor Product Information
Time Doctor serves markets in the United States, Asia, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Time Doctor supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Time Doctor’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Website
- http://www.timedoctor.com
- Company Size
- 51-200 Employees
Industry
Tech
Languages Supported
English
Arabic
German
Portuguese
Spanish
Turkish
Russian
Product Type
Time Clock Software
Task Management Software
Attendance Tracking Software
Time Tracking Software
Employee Monitoring Software
Time Doctor Pricing
Time Doctor ROI & Value For Money
4.5/5
Time Doctor has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Time Doctor's overall ROI score rated by its users and customers.
Time Doctor Pricing Plans
Time Doctor has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Time Doctor?
Small Businesses
Medium Businesses
Large Enterprises
Time Doctor Customer Service
3.6/5
Time Doctor has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Time Doctor's overall Customer Service score rated by its users and customers.
About Time Doctor's Customer Service
Address
1925 Village Center Circle, Suite 150 Las Vegas, NV 89134 USA, Las Vegas, NV 89134
Website
http://www.timedoctor.com
Consumer vs. Employees
Time Doctor scored a 59 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Time Doctor would recommend the brand to a friend. ENPS measures how likely Time Doctor employees would recommend working at Time Doctor to a friend.
Net Promoter Score
59
NPS Score
| 68% | Promoters |
|---|---|
| 23% | Passive |
| 9% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
