Timescape NPS & Customer Reviews | Comparably
Brand Page
Timescape
Marketing or Exec? Claim Your Free Account
Timescape
Rate this Brand

About Timescape's Brand

Geo-spatial and time based data-viz platform for interactive storytelling.

Brand at a Glance

100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service

Timescape NPS

Timescape's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Timescape's customers would recommend using the product based on a scale of -100 to 100.

Timescape Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Timescape Overall NPS

Timescape NPS Trend

-100
-50
0
50
100
Jul 2020
-100
Jul 2020-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Timescape Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Timescape users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Timescape Customer Loyalty

Timescape Product Quality

1.5/5

Timescape has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Timescape's overall Product Quality score rated by its users and customers.

Timescape Product Information

Timescape’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://www.timescape.io/login
Company Size
1-10 Employees

Industry

Tech
AdTech
Analytics
Big Data
Content
Enterprise
Media
SaaS
Sports & Entertainment

Timescape Pricing

Timescape ROI & Value For Money

1.5/5

Timescape has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Timescape's overall ROI score rated by its users and customers.

Timescape Customer Service

1.5/5

Timescape has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Timescape's overall Customer Service score rated by its users and customers.

About Timescape's Customer Service

Address

New York City, NY


Website

http://www.timescape.io/login

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail