28
NPS
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Brand Page
TimeTrade
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About TimeTrade's Brand
Brand at a Glance
3.9/5
Product Quality
4.2/5
Pricing
3.7/5
Customer Service
TimeTrade NPS
TimeTrade's Net Promoter Score (NPS) is a 28 with 52% Promoters, 24% Passives, and 24% Detractors. Net Promoter Score tracks whether TimeTrade's customers would recommend using the product based on a scale of -100 to 100.
TimeTrade Overall NPS
| 52% | Promoters |
|---|---|
| 24% | Passives |
| 24% | Detractors |
TimeTrade NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 28 | Aug 2020 | 28 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TimeTrade NPS by Usage
TimeTrade's NPS was rated 37 points by customers who have used TimeTrade's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 37 | 1 to 2 Years | 37 |
TimeTrade Product Quality
3.9/5
TimeTrade has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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TimeTrade Product Information
TimeTrade serves markets in the United States and Canada. TimeTrade supports Web devices and offers products for small, medium, and large sized businesses.
TimeTrade’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- http://www.timetrade.com
- Company Size
- 51-200 Employees
Languages Supported
English
Product Type
Scheduling Software
Calendar Software
Appointments and Scheduling Software
TimeTrade Pricing
TimeTrade ROI & Value For Money
4.2/5
TimeTrade has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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TimeTrade Pricing Plans
TimeTrade has a pricing structure that accommodates small, medium, and large businesses. Starting from $78/year, TimeTrade uses a subscription model.
Who Uses TimeTrade?
Small Businesses
Medium Businesses
Large Enterprises
TimeTrade Customer Service
3.7/5
TimeTrade has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About TimeTrade's Customer Service
Address
Tewksbury, MA
Website
http://www.timetrade.com
