100
NPS
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Tivoli
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About Tivoli's Brand
Operator of a park. The company is engaged in operating a park with rides, drama, concerts, restaurants, and museums in Denmark.
Brand at a Glance
1.5/5
Product Quality
4/5
Pricing
2.5/5
Customer Service
Tivoli NPS
Tivoli's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Tivoli's customers would recommend using the product based on a scale of -100 to 100.
Tivoli Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Tivoli NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 100 | Apr 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tivoli Product Quality
1.5/5
Tivoli has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Tivoli Product Information
Tivoli’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.tivoligardens.com
- Company Size
- 501-1,000 Employees
Tivoli Pricing
Tivoli ROI & Value For Money
4/5
Tivoli has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Tivoli Customer Service
2.5/5
Tivoli has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Tivoli's Customer Service
Address
Vesterbrogade 3, Copenhagen, 1630
Website
www.tivoligardens.com
Phone Number
7
