100
NPS
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TNT Dental
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About TNT Dental's Brand
TNT builds custom websites and marketing strategies to help dental practices and small business grow
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
4/5
Customer Service
TNT Dental NPS
TNT Dental's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether TNT Dental's customers would recommend using the product based on a scale of -100 to 100.
TNT Dental Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
TNT Dental NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 100 | Dec 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TNT Dental Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of TNT Dental users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
TNT Dental Product Quality
2.5/5
TNT Dental has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TNT Dental's overall Product Quality score rated by its users and customers.
TNT Dental Product Information
TNT Dental’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://tntdental.com
- Company Size
- 51-200 Employees
Industry
Tech
Healthcare
TNT Dental Pricing
TNT Dental ROI & Value For Money
2.5/5
TNT Dental has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TNT Dental's overall ROI score rated by its users and customers.
TNT Dental Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
TNT Dental Customer Service
4/5
TNT Dental has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock TNT Dental's overall Customer Service score rated by its users and customers.
About TNT Dental's Customer Service
Address
500 Lockwood Dr, Richardson, TX 75080
Website
http://tntdental.com
TNT Dental as an Employer
2.9/5
TNT Dental has a 2.9/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
TNT Dental scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of TNT Dental would recommend the brand to a friend. ENPS measures how likely TNT Dental employees would recommend working at TNT Dental to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 45% | Promoters |
|---|---|
| 10% | Passive |
| 45% | Detractors |
