100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Treasury Board of Canada Secretariat
Marketing or Exec? Claim Your Free Account
About Treasury Board of Canada Secretariat's Brand
The Treasury Board of Canada Secretariat provides advice and makes recommendations to the Treasury Board committee of ministers
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Treasury Board of Canada Secretariat NPS
Treasury Board of Canada Secretariat's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Treasury Board of Canada Secretariat's customers would recommend using the product based on a scale of -100 to 100.
Treasury Board of Canada Secretariat Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Treasury Board of Canada Secretariat NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Treasury Board of Canada Secretariat Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Treasury Board of Canada Secretariat users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Treasury Board of Canada Secretariat Product Quality
5/5
Treasury Board of Canada Secretariat has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Treasury Board of Canada Secretariat's overall Product Quality score rated by its users and customers.
Treasury Board of Canada Secretariat Product Information
Treasury Board of Canada Secretariat’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 10,000+ Employees
Treasury Board of Canada Secretariat Pricing
Treasury Board of Canada Secretariat ROI & Value For Money
5/5
Treasury Board of Canada Secretariat has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Treasury Board of Canada Secretariat's overall ROI score rated by its users and customers.
Treasury Board of Canada Secretariat Customer Satisfaction (CSAT)
Treasury Board of Canada Secretariat Customer Satisfaction (CSAT) Score
100 / 100
Treasury Board of Canada Secretariat has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Treasury Board of Canada Secretariat Customer Service
5/5
Treasury Board of Canada Secretariat has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Treasury Board of Canada Secretariat's overall Customer Service score rated by its users and customers.
About Treasury Board of Canada Secretariat's Customer Service
Website
http://www.canada.ca/en/treasury-board-secretariat/
Phone Number
6049467022
Consumer vs. Employees
Treasury Board of Canada Secretariat scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Treasury Board of Canada Secretariat would recommend the brand to a friend. ENPS measures how likely Treasury Board of Canada Secretariat employees would recommend working at Treasury Board of Canada Secretariat to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
