100
NPS
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Treebo Hotels
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About Treebo Hotels' Brand
Operator of a hotel room-booking platform designed to book hotels and restaurants. The company's hotel room-booking platform works on a full inventory model of selecting hotel properties, prescribing quality standards and providing staff training for hotel operators, providing users with information on both budget and premium hotels in India.
Treebo Hotels NPS
Treebo Hotels's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Treebo Hotels's customers would recommend using the product based on a scale of -100 to 100.
Treebo Hotels Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Treebo Hotels NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 100 | Oct 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Consumer vs. Employees
Treebo Hotels scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Treebo Hotels would recommend the brand to a friend. ENPS measures how likely Treebo Hotels employees would recommend working at Treebo Hotels to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
