0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Troon Golf
Marketing or Exec? Claim Your Free Account
About Troon Golf's Brand
"Troon Golf offers golf management, development and marketing services."
Brand at a Glance
69%
Customer Loyalty
3.3/5
Product Quality
3.2/5
Pricing
3.5/5
Customer Service
Troon Golf NPS
Troon Golf's Net Promoter Score (NPS) is a 0 with 36% Promoters, 28% Passives, and 36% Detractors. Net Promoter Score tracks whether Troon Golf's customers would recommend using the product based on a scale of -100 to 100.
Troon Golf Overall NPS
| 36% | Promoters |
|---|---|
| 28% | Passives |
| 36% | Detractors |
Troon Golf NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 0 | Dec 2022 | 0 |
Mar 2023 0 | Mar 2023 | 0 |
Apr 2023 17 | Apr 2023 | 17 |
May 2023 29 | May 2023 | 29 |
Nov 2023 13 | Nov 2023 | 13 |
Feb 2025 11 | Feb 2025 | 11 |
Sep 2025 10 | Sep 2025 | 10 |
Dec 2025 0 | Dec 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Troon Golf NPS by Gender
Troon Golf's NPS was rated -13 by Male customers on Comparably.
Male
-13
Troon Golf's NPS was rated -13 by Male customers on Comparably.
37%
Promoters
13%
Passives
50%
Detractors
Female
N/A
Troon Golf's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Troon Golf NPS by Ethnicity
Troon Golf's NPS was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 40 | Caucasian | 40 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
Troon Golf NPS by Age
Troon Golf's NPS was rated -100 points by customers ages 66+ on Comparably.
Troon Golf NPS by Usage
Troon Golf's NPS was rated -100 points by customers who have used Troon Golf's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -100 | 2 to 5 Years | -100 |
Troon Golf Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of Troon Golf users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Troon Golf Customer Loyalty Score by Gender
Troon Golf's Customer Loyalty score was rated 66 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Troon Golf.
Male
66%
Yes
Female
N/A
Yes
Troon Golf Customer Loyalty Score by Ethnicity
Troon Golf's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Troon Golf.
82
out of 100
Caucasian
40
out of 100
Hispanic or Latino
Troon Golf Customer Loyalty Score by Age
Troon Golf's Customer Loyalty score was rated 40% by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Troon Golf.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 40% | 66+ | 40% |
Troon Golf Customer Loyalty Score by Usage
Troon Golf's Customer Loyalty score was rated 40% by customers who have used Troon Golf's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Troon Golf Customer Loyalty Score by Industry
Troon Golf's Customer Loyalty score was rated 55% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Troon Golf Product Quality
3.3/5
Troon Golf has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Troon Golf's overall Product Quality score rated by its users and customers.
Troon Golf Product Information
Troon Golf’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Troon Golf's product the highest.
- Website
- http://www.troongolf.com/
- Company Size
- 201-500 Employees
Industry
Tech
Travel
Quick Insights into Troon Golf Product Quality
Troon Golf's Product Quality score was rated highest by Caucasian customers, and rated lowest by Hispanic or Latino customers.
Sign Up to unlock insights into how customers have ranked Troon Golf's Product Quality.
Ranked Troon Golf Product Quality the Highest
Ranked Troon Golf Product Quality the Lowest
Troon Golf Product Quality Score by Gender
Troon Golf's Product Quality score was rated 3.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Troon Golf.
Male
3.2/5
Female
N/A
Troon Golf Product Quality Score by Ethnicity
Troon Golf's Product Quality score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Troon Golf.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
Troon Golf Product Quality Score by Age
Troon Golf's Product Quality score was rated 1.5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Troon Golf.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 1.5 | 66+ | 1.5 |
Troon Golf Product Quality Score by Usage
Troon Golf's Product Quality score was rated 1.5 stars by customers who have used Troon Golf's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Troon Golf Product Quality Score by Industry
Troon Golf's Product Quality score was rated 2.4 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Troon Golf Pricing
Troon Golf ROI & Value For Money
3.2/5
Troon Golf has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Troon Golf's overall ROI score rated by its users and customers.
Troon Golf Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Troon Golf ROI
Troon Golf's ROI score was rated highest by Caucasian customers, and rated lowest by Hispanic or Latino customers.
Sign Up to unlock insights into how customers have ranked Troon Golf's ROI score.
Ranked Troon Golf ROI the Highest
Ranked Troon Golf ROI the Lowest
Troon Golf ROI Score by Gender
Troon Golf's ROI score was rated 3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Troon Golf.
Male
3/5
Female
N/A
Troon Golf ROI Score by Ethnicity
Troon Golf's ROI score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Troon Golf.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Hispanic or Latino 1.6 | Hispanic or Latino | 1.6 |
Troon Golf ROI Score by Age
Troon Golf's ROI score was rated 1.6 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Troon Golf.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 1.6 | 66+ | 1.6 |
Troon Golf ROI Score by Usage
Troon Golf's ROI score was rated 1.6 stars by customers who have used Troon Golf's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Troon Golf ROI Score by Industry
Troon Golf's ROI score was rated 2.4 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Troon Golf Customer Satisfaction (CSAT)
Troon Golf Customer Satisfaction (CSAT) Score
56 / 100
Troon Golf has an overall Customer Satisfaction score of 56 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
23%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
33%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Troon Golf Customer Satisfaction
Troon Golf's Customer Satisfaction score was rated highest by Caucasian customers, and rated lowest by Hispanic or Latino customers.
Sign Up to unlock insights into how customers have ranked Troon Golf's Customer Satisfaction.
Ranked Troon Golf Customer Satisfaction the Highest
Ranked Troon Golf Customer Satisfaction the Lowest
Troon Golf Customer Satisfaction Score by Gender
Troon Golf's Customer Satisfaction score was rated 51 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Troon Golf.
51 / 100
MaleVery Satisfied | 38% | |
|---|---|---|
Satisfied | 13% | |
Neither Satisfied nor Dissatisfied | 13% | |
Dissatisfied | 36% | |
Very Dissatisfied | 0% |
Troon Golf Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Troon Golf's Customer Satisfaction (CSAT) score was rated 80% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Troon Golf.
80 / 100
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Hispanic or Latino
Troon Golf's Customer Satisfaction (CSAT) score was rated 0% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Troon Golf.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
Troon Golf Customer Satisfaction Score by Age
Troon Golf's Customer Satisfaction score was rated 0 points by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Troon Golf.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 0% |
Troon Golf Customer Satisfaction Score by Usage
Troon Golf's Customer Satisfaction score was rated 0 points by customers who have used Troon Golf's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Troon Golf Customer Satisfaction Score by Industry
Troon Golf's Customer Satisfaction score was rated 25 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Troon Golf Customer Satisfaction Score by Industry",
"text": "Troon Golf's Customer Satisfaction score was rated 25 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Troon Golf's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 25
}
]
}Troon Golf Customer Service
3.5/5
Troon Golf has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Troon Golf's overall Customer Service score rated by its users and customers.
About Troon Golf's Customer Service
Address
Scottsdale, AZ
Website
http://www.troongolf.com/
Quick Insights into Troon Golf Customer Service
Troon Golf's Customer Service score was rated highest by Caucasian customers, and rated lowest by Hispanic or Latino customers.
Sign Up to unlock insights into how customers have ranked Troon Golf's Customer Service score.
Ranked Troon Golf Customer Service the Highest
Ranked Troon Golf Customer Service the Lowest
Troon Golf Customer Service Score by Gender
Troon Golf's Customer Service score was rated 3.4 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Troon Golf.
Male
3.4/5
Female
N/A
Troon Golf Customer Service Score by Ethnicity
Troon Golf's Customer Service score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Troon Golf.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Hispanic or Latino 2.3 | Hispanic or Latino | 2.3 |
Troon Golf Customer Service Score by Age
Troon Golf's Customer Service score was rated 2.3 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Troon Golf.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 2.3 | 66+ | 2.3 |
Troon Golf Customer Service Score by Usage
Troon Golf's Customer Service score was rated 2.3 stars by customers who have used Troon Golf's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Troon Golf Customer Service Score by Industry
Troon Golf's Customer Service score was rated 3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Troon Golf as an Employer
4.2/5
Troon Golf has a 4.2/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Troon Golf scored a 0 for Net Promoter Score and a 35 for Employee Net Promoter Score. NPS gauges how likely a customer of Troon Golf would recommend the brand to a friend. ENPS measures how likely Troon Golf employees would recommend working at Troon Golf to a friend.
Net Promoter Score
0
NPS Score
| 36% | Promoters |
|---|---|
| 28% | Passive |
| 36% | Detractors |
Employee Net Promoter Score
35
eNPS Score
| 61% | Promoters |
|---|---|
| 13% | Passive |
| 26% | Detractors |
