0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Truecaller
Marketing or Exec? Claim Your Free Account
About Truecaller's Brand
Truecaller is a mobile app that let's you see who's calling and block unwanted calls.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
4.5/5
Customer Service
Truecaller NPS
Truecaller's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Truecaller's customers would recommend using the product based on a scale of -100 to 100.
Truecaller Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Truecaller NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 0 | May 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Truecaller Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Truecaller users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Truecaller Product Quality
5/5
Truecaller has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Truecaller's overall Product Quality score rated by its users and customers.
Truecaller Product Information
Truecaller’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.truecaller.com
- Company Size
- 51-200 Employees
Industry
Tech
Enterprise
Mobile App
SaaS
Truecaller Pricing
Truecaller ROI & Value For Money
5/5
Truecaller has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Truecaller's overall ROI score rated by its users and customers.
Truecaller Customer Service
4.5/5
Truecaller has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Truecaller's overall Customer Service score rated by its users and customers.
About Truecaller's Customer Service
Address
Kungsgatan 15, Stockholm, ME
Website
http://www.truecaller.com
Phone Number
46 7 04 50 62 10
Consumer vs. Employees
Truecaller scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Truecaller would recommend the brand to a friend. ENPS measures how likely Truecaller employees would recommend working at Truecaller to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
