58
NPS
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TubeMogul
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About TubeMogul's Brand
TubeMogul is an enterprise software company for digital branding. Brands use the TubeMogul Platform to execute their global video ad spend.
Brand at a Glance
4.6/5
Product Quality
4.2/5
Pricing
3.7/5
Customer Service
TubeMogul NPS
TubeMogul's Net Promoter Score (NPS) is a 58 with 74% Promoters, 10% Passives, and 16% Detractors. Net Promoter Score tracks whether TubeMogul's customers would recommend using the product based on a scale of -100 to 100.
TubeMogul Overall NPS
| 74% | Promoters |
|---|---|
| 10% | Passives |
| 16% | Detractors |
TubeMogul NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 58 | Aug 2020 | 58 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TubeMogul NPS by Usage
TubeMogul's NPS was rated the highest by customers who have used TubeMogul's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
2 to 5 Years 58 | 2 to 5 Years | 58 |
5 to 10 Years 70 | 5 to 10 Years | 70 |
TubeMogul Product Quality
4.6/5
TubeMogul has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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TubeMogul Product Information
TubeMogul serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. TubeMogul supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
TubeMogul’s product quality score is a 4.6 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated TubeMogul's product the highest. Reviewers from the Banking and Financial Services industry rated TubeMogul the lowest at 4.6.
- Website
- http://www.adobe.com
- Company Size
- 501-1,000 Employees
Industry
Tech
AdTech
Analytics
Content
Media
SaaS
Languages Supported
English
Arabic
Chinese (Traditional)
Dutch
French
German
Indonesian
Portuguese
Spanish
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Hebrew
Ukrainian
Czech
Swedish
Polish
Danish
Finnish
Hungarian
Norwegian
Quick Insights into TubeMogul Product Quality
TubeMogul's Product Quality score was rated highest by customers who have used TubeMogul's products/services for 2 to 5 Years, and rated lowest by customers from the Media and Entertainment industry.
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Ranked TubeMogul Product Quality the Highest
Ranked TubeMogul Product Quality the Lowest
TubeMogul Product Quality Score by Usage
TubeMogul's Product Quality score was rated the highest by customers who have used TubeMogul's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
TubeMogul Product Quality Score by Industry
TubeMogul's Product Quality score was rated the highest by Arts and Entertainment industry customers, and the lowest by Media and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
TubeMogul Pricing
TubeMogul ROI & Value For Money
4.2/5
TubeMogul has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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TubeMogul Pricing Plans
TubeMogul has a pricing structure that accommodates small, medium, and large businesses. Starting from $4/month, TubeMogul uses a subscription model.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Fashion and Beauty industry think that they had the lowest ROI from TubeMogul.
Who Uses TubeMogul?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into TubeMogul ROI
TubeMogul's ROI score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by customers from the Tech industry.
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Ranked TubeMogul ROI the Highest
Ranked TubeMogul ROI the Lowest
TubeMogul ROI Score by Industry
TubeMogul's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
TubeMogul Customer Service
3.7/5
TubeMogul has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About TubeMogul's Customer Service
Address
1250 53rd St., Suite 1, San Jose, CA 94608
Website
http://www.adobe.com
Phone Number
(510) 653-0126
TubeMogul as an Employer
4.5/5
TubeMogul has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
TubeMogul scored a 58 for Net Promoter Score and a 40 for Employee Net Promoter Score. NPS gauges how likely a customer of TubeMogul would recommend the brand to a friend. ENPS measures how likely TubeMogul employees would recommend working at TubeMogul to a friend.
Net Promoter Score
58
NPS Score
| 74% | Promoters |
|---|---|
| 10% | Passive |
| 16% | Detractors |
Employee Net Promoter Score
40
eNPS Score
| 60% | Promoters |
|---|---|
| 20% | Passive |
| 20% | Detractors |
