0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Uniper Germany
Marketing or Exec? Claim Your Free Account
About Uniper Germany's Brand
Distributor and supplier of electric energy. The company generates, produces, transports and stores energy products such as natural gas and coal, electricity and LNG.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Uniper Germany NPS
Uniper Germany's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Uniper Germany's customers would recommend using the product based on a scale of -100 to 100.
Uniper Germany Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Uniper Germany NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 0 | Jun 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Uniper Germany Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Uniper Germany users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Uniper Germany Product Quality
4/5
Uniper Germany has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Uniper Germany's overall Product Quality score rated by its users and customers.
Uniper Germany Product Information
Uniper Germany’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.uniper.energy
- Company Size
- 10,000+ Employees
Uniper Germany Pricing
Uniper Germany ROI & Value For Money
3.5/5
Uniper Germany has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Uniper Germany's overall ROI score rated by its users and customers.
Uniper Germany Customer Service
3.5/5
Uniper Germany has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Uniper Germany's overall Customer Service score rated by its users and customers.
About Uniper Germany's Customer Service
Address
E.ON-Platz 1, 40479
Website
www.uniper.energy
Phone Number
7
Consumer vs. Employees
Uniper Germany scored a 0 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Uniper Germany would recommend the brand to a friend. ENPS measures how likely Uniper Germany employees would recommend working at Uniper Germany to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
