-100
NPS
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Unishippers Global Logistics
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About Unishippers Global Logistics' Brand
Brand at a Glance
58%
Customer Loyalty
2.3/5
Product Quality
2.3/5
Pricing
2/5
Customer Service
Unishippers Global Logistics NPS
Unishippers Global Logistics's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Unishippers Global Logistics's customers would recommend using the product based on a scale of -100 to 100.
Unishippers Global Logistics Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Unishippers Global Logistics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 -100 | Aug 2021 | -100 |
Sep 2021 -100 | Sep 2021 | -100 |
Nov 2021 -100 | Nov 2021 | -100 |
Jan 2023 -100 | Jan 2023 | -100 |
May 2023 -100 | May 2023 | -100 |
Jun 2023 -100 | Jun 2023 | -100 |
Aug 2023 -100 | Aug 2023 | -100 |
Oct 2023 -100 | Oct 2023 | -100 |
Oct 2025 -100 | Oct 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Unishippers Global Logistics NPS by Gender
Unishippers Global Logistics's NPS was rated -100 by Male customers on Comparably.
Male
-100
Unishippers Global Logistics's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
N/A
Unishippers Global Logistics's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Unishippers Global Logistics NPS by Ethnicity
Unishippers Global Logistics's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Unishippers Global Logistics NPS by Age
Unishippers Global Logistics's NPS was rated -100 points by customers ages 31-35 on Comparably.
Unishippers Global Logistics Customer Loyalty
58%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
58% of Unishippers Global Logistics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Unishippers Global Logistics Customer Loyalty Score by Gender
Unishippers Global Logistics's Customer Loyalty score was rated 33 by Male customers on Comparably.
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Male
33%
Yes
Female
N/A
Yes
Unishippers Global Logistics Customer Loyalty Score by Ethnicity
Unishippers Global Logistics's Customer Loyalty score was rated 40% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Unishippers Global Logistics.
40
out of 100
Caucasian
Unishippers Global Logistics Customer Loyalty Score by Age
Unishippers Global Logistics's Customer Loyalty score was rated 70% by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Unishippers Global Logistics.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 70% | 31-35 | 70% |
Unishippers Global Logistics Product Quality
2.3/5
Unishippers Global Logistics has an overall Product Quality score of 2.3 out of 5 stars rated by its users and customers.
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Unishippers Global Logistics Product Information
Unishippers Global Logistics’s product quality score is a 2.3 out of 5 as rated by its users and customers.
- Website
- https://www.unishippers.com/
- Company Size
- 501-1,000 Employees
Quick Insights into Unishippers Global Logistics Product Quality
Unishippers Global Logistics's Product Quality score was rated highest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked Unishippers Global Logistics' Product Quality.
Ranked Unishippers Global Logistics Product Quality the Highest
Unishippers Global Logistics Product Quality Score by Gender
Unishippers Global Logistics's Product Quality score was rated 1.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Unishippers Global Logistics.
Male
1.6/5
Female
N/A
Unishippers Global Logistics Product Quality Score by Ethnicity
Unishippers Global Logistics's Product Quality score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Unishippers Global Logistics.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Unishippers Global Logistics Product Quality Score by Age
Unishippers Global Logistics's Product Quality score was rated 2.3 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Unishippers Global Logistics.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.3 | 31-35 | 2.3 |
Unishippers Global Logistics Pricing
Unishippers Global Logistics ROI & Value For Money
2.3/5
Unishippers Global Logistics has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
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Quick Insights into Unishippers Global Logistics ROI
Unishippers Global Logistics's ROI score was rated highest by Male customers.
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Ranked Unishippers Global Logistics ROI the Highest
Unishippers Global Logistics ROI Score by Gender
Unishippers Global Logistics's ROI score was rated 1.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Unishippers Global Logistics.
Male
1.6/5
Female
N/A
Unishippers Global Logistics ROI Score by Ethnicity
Unishippers Global Logistics's ROI score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Unishippers Global Logistics.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Unishippers Global Logistics ROI Score by Age
Unishippers Global Logistics's ROI score was rated 1.5 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Unishippers Global Logistics.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 1.5 | 31-35 | 1.5 |
Unishippers Global Logistics Customer Satisfaction (CSAT)
Unishippers Global Logistics Customer Satisfaction (CSAT) Score
10 / 100
Unishippers Global Logistics has an overall Customer Satisfaction score of 10 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
10%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
40%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Unishippers Global Logistics Customer Satisfaction
Unishippers Global Logistics's Customer Satisfaction score was rated highest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked Unishippers Global Logistics' Customer Satisfaction.
Ranked Unishippers Global Logistics Customer Satisfaction the Highest
Unishippers Global Logistics Customer Satisfaction Score by Gender
Unishippers Global Logistics's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Unishippers Global Logistics.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 75% |
Unishippers Global Logistics Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Unishippers Global Logistics' Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Unishippers Global Logistics.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
67%
Unishippers Global Logistics Customer Satisfaction Score by Age
Unishippers Global Logistics's Customer Satisfaction score was rated 0 points by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Unishippers Global Logistics.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 0% |
Unishippers Global Logistics Customer Service
2/5
Unishippers Global Logistics has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
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About Unishippers Global Logistics's Customer Service
Website
https://www.unishippers.com/
Quick Insights into Unishippers Global Logistics Customer Service
Unishippers Global Logistics's Customer Service score was rated highest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked Unishippers Global Logistics' Customer Service score.
Ranked Unishippers Global Logistics Customer Service the Highest
Unishippers Global Logistics Customer Service Score by Gender
Unishippers Global Logistics's Customer Service score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Unishippers Global Logistics.
Male
1.5/5
Female
N/A
Unishippers Global Logistics Customer Service Score by Ethnicity
Unishippers Global Logistics's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Unishippers Global Logistics.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Unishippers Global Logistics Customer Service Score by Age
Unishippers Global Logistics's Customer Service score was rated 1.5 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Unishippers Global Logistics.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 1.5 | 31-35 | 1.5 |
Unishippers Global Logistics as an Employer
4.7/5
Unishippers Global Logistics has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of Unishippers Global Logistics
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Unishippers Global Logistics scored a -100 for Net Promoter Score and a 75 for Employee Net Promoter Score. NPS gauges how likely a customer of Unishippers Global Logistics would recommend the brand to a friend. ENPS measures how likely Unishippers Global Logistics employees would recommend working at Unishippers Global Logistics to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
75
eNPS Score
| 75% | Promoters |
|---|---|
| 25% | Passive |
| 0% | Detractors |
