-100
NPS
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United Allergy Services
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About United Allergy Services' Brand
United Allergy Services knows that every patient is different. Each responds differently to different allergens. That’s why they
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
United Allergy Services NPS
United Allergy Services's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether United Allergy Services's customers would recommend using the product based on a scale of -100 to 100.
United Allergy Services Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
United Allergy Services NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
United Allergy Services Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of United Allergy Services users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
United Allergy Services Product Quality
1.5/5
United Allergy Services has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock United Allergy Services' overall Product Quality score rated by its users and customers.
United Allergy Services Product Information
United Allergy Services’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Healthcare
United Allergy Services Pricing
United Allergy Services ROI & Value For Money
1.5/5
United Allergy Services has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock United Allergy Services' overall ROI score rated by its users and customers.
United Allergy Services Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
United Allergy Services Customer Service
1.5/5
United Allergy Services has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock United Allergy Services' overall Customer Service score rated by its users and customers.
About United Allergy Services's Customer Service
Address
100 NE Loop 410, Suite 200, San Antonio, TX
Website
http://www.unitedallergyservices.com
Phone Number
210-265-3181
United Allergy Services as an Employer
3.3/5
United Allergy Services has a 3.3/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
United Allergy Services scored a -100 for Net Promoter Score and a -75 for Employee Net Promoter Score. NPS gauges how likely a customer of United Allergy Services would recommend the brand to a friend. ENPS measures how likely United Allergy Services employees would recommend working at United Allergy Services to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-75
eNPS Score
| 0% | Promoters |
|---|---|
| 25% | Passive |
| 75% | Detractors |
