100
NPS
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United Language Group
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About United Language Group's Brand
United Language Group (ULG) is one of the world's leading translation and localization companies, providing services in over 200 languages. Our team utilizes cutting-edge technology and linguistic expertise to provide results worldwide for customers in varied industries including Life Sciences, Manufacturing, Legal, Healthcare, Government, and Insurance. Our expertise is language, and our greatest asset is our people.
United Language Group NPS
United Language Group's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether United Language Group's customers would recommend using the product based on a scale of -100 to 100.
United Language Group Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
United Language Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2024 100 | Sep 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
United Language Group as an Employer
2.2/5
United Language Group has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of United Language Group
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
United Language Group scored a 100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of United Language Group would recommend the brand to a friend. ENPS measures how likely United Language Group employees would recommend working at United Language Group to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
