9
NPS
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UOP Honeywell
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About UOP Honeywell's Brand
Drive innovation for new and enhanced technologies and create customizable solutions to meet the world changing demands.
Brand at a Glance
70%
Customer Loyalty
3.5/5
Product Quality
3.5/5
Pricing
3.6/5
Customer Service
UOP Honeywell NPS
UOP Honeywell's Net Promoter Score (NPS) is a 9 with 44% Promoters, 21% Passives, and 35% Detractors. Net Promoter Score tracks whether UOP Honeywell's customers would recommend using the product based on a scale of -100 to 100.
UOP Honeywell Overall NPS
| 44% | Promoters |
|---|---|
| 21% | Passives |
| 35% | Detractors |
UOP Honeywell NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 5 | Dec 2022 | 5 |
Aug 2023 0 | Aug 2023 | 0 |
Oct 2023 3 | Oct 2023 | 3 |
Dec 2023 8 | Dec 2023 | 8 |
Jan 2024 7 | Jan 2024 | 7 |
Jun 2024 10 | Jun 2024 | 10 |
Aug 2024 14 | Aug 2024 | 14 |
Jan 2025 13 | Jan 2025 | 13 |
Feb 2025 13 | Feb 2025 | 13 |
Sep 2025 14 | Sep 2025 | 14 |
Jan 2026 12 | Jan 2026 | 12 |
Sep 2026 9 | Sep 2026 | 9 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
UOP Honeywell NPS by Gender
UOP Honeywell's NPS was rated 0 by both Female and Male customers on Comparably.
Male
0
UOP Honeywell's NPS was rated by Male customers on Comparably.
43%
Promoters
14%
Passives
43%
Detractors
Female
0
UOP Honeywell's NPS was rated by Female customers on Comparably.
33%
Promoters
34%
Passives
33%
Detractors
UOP Honeywell NPS by Ethnicity
UOP Honeywell's NPS was rated 20 points by Asian or Pacific Islander customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 20 | Asian or Pacific Islander | 20 |
UOP Honeywell NPS by Age
UOP Honeywell's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
UOP Honeywell NPS by Usage
UOP Honeywell's NPS was rated 50 points by customers who have used UOP Honeywell's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years 50 | Over 10 Years | 50 |
UOP Honeywell Customer Reviews
Out of the 3 UOP Honeywell customer reviews 1 was positive and 2 were constructive. UOP Honeywell customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
UOP Honeywell Customer Loyalty
70%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
70% of UOP Honeywell users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
UOP Honeywell Customer Loyalty Score by Gender
Male customers rated UOP Honeywell's Customer Loyalty score 4% higher than Female customers.
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Male
74%
Yes
Female
70%
Yes
UOP Honeywell Customer Loyalty Score by Ethnicity
UOP Honeywell's Customer Loyalty score was rated 82% by Asian or Pacific Islander customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of UOP Honeywell.
82
out of 100
Asian or Pacific Islander
UOP Honeywell Customer Loyalty Score by Age
UOP Honeywell's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of UOP Honeywell.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 100% | 31-35 | 100% |
36-40 70% | 36-40 | 70% |
UOP Honeywell Customer Loyalty Score by Usage
UOP Honeywell's Customer Loyalty score was rated 78% by customers who have used UOP Honeywell's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
UOP Honeywell Customer Loyalty Score by Industry
UOP Honeywell's Customer Loyalty score was rated 70% by both Aerospace and Aviation and Chemicals industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
UOP Honeywell Product Quality
3.5/5
UOP Honeywell has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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UOP Honeywell Product Information
UOP Honeywell’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated UOP Honeywell's product the highest.
- Website
- http://www.uop.com/
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Energy
Small Business Services
Quick Insights into UOP Honeywell Product Quality
UOP Honeywell's Product Quality score was rated highest by customers ages 36-40, and rated lowest by Female customers.
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Ranked UOP Honeywell Product Quality the Highest
Ranked UOP Honeywell Product Quality the Lowest
UOP Honeywell Product Quality Score by Gender
Male customers rated UOP Honeywell's Product Quality score 0.3 stars higher than Female customers.
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Male
3.8/5
Female
3.5/5
UOP Honeywell Product Quality Score by Ethnicity
UOP Honeywell's Product Quality score was rated 4.1 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of UOP Honeywell.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
UOP Honeywell Product Quality Score by Age
UOP Honeywell's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of UOP Honeywell.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.8 | 31-35 | 3.8 |
36-40 4.1 | 36-40 | 4.1 |
UOP Honeywell Product Quality Score by Usage
UOP Honeywell's Product Quality score was rated 4.1 stars by customers who have used UOP Honeywell's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
UOP Honeywell Product Quality Score by Industry
UOP Honeywell's Product Quality score was rated 3.5 stars by both Aerospace and Aviation and Chemicals industry customers.
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UOP Honeywell Pricing
UOP Honeywell ROI & Value For Money
3.5/5
UOP Honeywell has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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UOP Honeywell Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Chemicals industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from UOP Honeywell.
Quick Insights into UOP Honeywell ROI
UOP Honeywell's ROI score was rated highest by customers ages 36-40, and rated lowest by customers from the Aerospace and Aviation industry.
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Ranked UOP Honeywell ROI the Highest
Ranked UOP Honeywell ROI the Lowest
UOP Honeywell ROI Score by Gender
Female customers rated UOP Honeywell's ROI score 0.2 stars higher than Male customers.
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Male
3.4/5
Female
3.6/5
UOP Honeywell ROI Score by Ethnicity
UOP Honeywell's ROI score was rated 4.1 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of UOP Honeywell.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
UOP Honeywell ROI Score by Age
UOP Honeywell's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full ROI by Age data of UOP Honeywell.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.6 | 31-35 | 3.6 |
36-40 4.1 | 36-40 | 4.1 |
UOP Honeywell ROI Score by Usage
UOP Honeywell's ROI score was rated 3.9 stars by customers who have used UOP Honeywell's products/services for Over 10 Years.
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UOP Honeywell ROI Score by Industry
UOP Honeywell's ROI score was rated the highest by Chemicals industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
UOP Honeywell Customer Satisfaction (CSAT)
UOP Honeywell Customer Satisfaction (CSAT) Score
76 / 100
UOP Honeywell has an overall Customer Satisfaction score of 76 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
38%
Satisfied
38%
Neither Satisfied nor Dissatisfied
21%
Dissatisfied
3%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into UOP Honeywell Customer Satisfaction
UOP Honeywell's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers from the Aerospace and Aviation industry.
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Ranked UOP Honeywell Customer Satisfaction the Highest
Ranked UOP Honeywell Customer Satisfaction the Lowest
UOP Honeywell Customer Satisfaction Score by Gender
Female customers rated UOP Honeywell's Customer Satisfaction score 43 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of UOP Honeywell.
57 / 100
MaleVery Satisfied | 43% | |
|---|---|---|
Satisfied | 14% | |
Neither Satisfied nor Dissatisfied | 43% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
100 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 67% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
UOP Honeywell Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
UOP Honeywell's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of UOP Honeywell.
100 / 100
Very Satisfied
60%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
UOP Honeywell Customer Satisfaction Score by Age
UOP Honeywell's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of UOP Honeywell.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 67% | |||||||||||||||
| 36-40 | 100% |
UOP Honeywell Customer Satisfaction Score by Usage
UOP Honeywell's Customer Satisfaction score was rated 100 points by customers who have used UOP Honeywell's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
UOP Honeywell Customer Satisfaction Score by Industry
UOP Honeywell's Customer Satisfaction score was rated the highest by Chemicals industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}UOP Honeywell Customer Service
3.6/5
UOP Honeywell has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About UOP Honeywell's Customer Service
Address
Anaheim, CA 92806
Website
http://www.uop.com/
Phone Number
8473912157
Quick Insights into UOP Honeywell Customer Service
UOP Honeywell's Customer Service score was rated highest by customers ages 36-40, and rated lowest by customers from the Aerospace and Aviation industry.
Sign Up to unlock insights into how customers have ranked UOP Honeywell's Customer Service score.
Ranked UOP Honeywell Customer Service the Highest
Ranked UOP Honeywell Customer Service the Lowest
UOP Honeywell Customer Service Score by Gender
UOP Honeywell's Customer Service score was rated 3.8 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of UOP Honeywell.
Male
3.8/5
Female
3.8/5
UOP Honeywell Customer Service Score by Ethnicity
UOP Honeywell's Customer Service score was rated 4.2 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of UOP Honeywell.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 4.2 | Asian or Pacific Islander | 4.2 |
UOP Honeywell Customer Service Score by Age
UOP Honeywell's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of UOP Honeywell.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 4.3 | 31-35 | 4.3 |
36-40 4.5 | 36-40 | 4.5 |
UOP Honeywell Customer Service Score by Usage
UOP Honeywell's Customer Service score was rated 4 stars by customers who have used UOP Honeywell's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
UOP Honeywell Customer Service Score by Industry
UOP Honeywell's Customer Service score was rated the highest by Chemicals industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
UOP Honeywell as an Employer
Consumer vs. Employees
UOP Honeywell scored a 9 for Net Promoter Score and a 3 for Employee Net Promoter Score. NPS gauges how likely a customer of UOP Honeywell would recommend the brand to a friend. ENPS measures how likely UOP Honeywell employees would recommend working at UOP Honeywell to a friend.
Net Promoter Score
9
NPS Score
| 44% | Promoters |
|---|---|
| 21% | Passive |
| 35% | Detractors |
Employee Net Promoter Score
3
eNPS Score
| 40% | Promoters |
|---|---|
| 23% | Passive |
| 37% | Detractors |
