100
NPS
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Brand Page
Uponor
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About Uponor's Brand
Uponor Oyj A is a provider of drinking water and radiant heating and cooling systems. The company offers plumbing solutions, indoor climate solutions, and infrastructure solutions, such as sewer water systems and waste water treatment systems. The company serves building markets such as residential, commercial, industrial, and civil engineering sectors. Uponor operates three business segments: building solutions Europe, building solutions North America, and Uponor Infra. The largest single country by net sales is the United States of America, while Europe makes up most of sales.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
4/5
Customer Service
Uponor NPS
Uponor's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Uponor's customers would recommend using the product based on a scale of -100 to 100.
Uponor Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Uponor NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Uponor Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Uponor users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Uponor Product Quality
5/5
Uponor has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Uponor's overall Product Quality score rated by its users and customers.
Uponor Product Information
Uponor’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.uponor.com
- Company Size
- 1,001-5,000 Employees
Uponor Pricing
Uponor ROI & Value For Money
4/5
Uponor has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Uponor's overall ROI score rated by its users and customers.
Uponor Customer Service
4/5
Uponor has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Uponor's Customer Service
Address
, Vantaa, 1510
Website
www.uponor.com
Phone Number
7
Consumer vs. Employees
Uponor scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Uponor would recommend the brand to a friend. ENPS measures how likely Uponor employees would recommend working at Uponor to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
