100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
VBH Holding
Marketing or Exec? Claim Your Free Account
About VBH Holding's Brand
Provider of door, window hardware products and installation services. The company is a manufacturer and distributor of hardware and accessories for fabrication and installation of windows, doors and furniture.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
VBH Holding NPS
VBH Holding's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether VBH Holding's customers would recommend using the product based on a scale of -100 to 100.
VBH Holding Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
VBH Holding NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2024 100 | Sep 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
VBH Holding Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of VBH Holding users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
VBH Holding Product Quality
5/5
VBH Holding has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock VBH Holding's overall Product Quality score rated by its users and customers.
VBH Holding Product Information
VBH Holding’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.vbh-holding.com
- Company Size
- 1,001-5,000 Employees
VBH Holding Pricing
VBH Holding ROI & Value For Money
5/5
VBH Holding has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock VBH Holding's overall ROI score rated by its users and customers.
VBH Holding Customer Satisfaction (CSAT)
VBH Holding Customer Satisfaction (CSAT) Score
100 / 100
VBH Holding has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
VBH Holding Customer Service
5/5
VBH Holding has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock VBH Holding's overall Customer Service score rated by its users and customers.
About VBH Holding's Customer Service
Address
70825
Website
www.vbh-holding.com
