0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
VEDA Data Solutions
Marketing or Exec? Claim Your Free Account
About VEDA Data Solutions' Brand
VEDA Data brings AI & machine learning techniques from academic science to the healthcare industry-- automatically.
Brand at a Glance
53%
Customer Loyalty
3.2/5
Product Quality
2.7/5
Pricing
3/5
Customer Service
VEDA Data Solutions NPS
VEDA Data Solutions's Net Promoter Score (NPS) is a 0 with 25% Promoters, 50% Passives, and 25% Detractors. Net Promoter Score tracks whether VEDA Data Solutions's customers would recommend using the product based on a scale of -100 to 100.
VEDA Data Solutions Overall NPS
| 25% | Promoters |
|---|---|
| 50% | Passives |
| 25% | Detractors |
VEDA Data Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 100 | Nov 2021 | 100 |
Apr 2023 50 | Apr 2023 | 50 |
May 2023 0 | May 2023 | 0 |
Oct 2023 0 | Oct 2023 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
VEDA Data Solutions Customer Loyalty
53%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
53% of VEDA Data Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
VEDA Data Solutions Product Quality
3.2/5
VEDA Data Solutions has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock VEDA Data Solutions' overall Product Quality score rated by its users and customers.
VEDA Data Solutions Product Information
VEDA Data Solutions’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://www.vedadata.com
- Company Size
- 11-50 Employees
Industry
Tech
AI, Big Data and Analytics
Big Data
Healthcare
VEDA Data Solutions Pricing
VEDA Data Solutions ROI & Value For Money
2.7/5
VEDA Data Solutions has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock VEDA Data Solutions' overall ROI score rated by its users and customers.
VEDA Data Solutions Customer Satisfaction (CSAT)
VEDA Data Solutions Customer Satisfaction (CSAT) Score
50 / 100
VEDA Data Solutions has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
VEDA Data Solutions Customer Service
3/5
VEDA Data Solutions has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock VEDA Data Solutions' overall Customer Service score rated by its users and customers.
About VEDA Data Solutions's Customer Service
Address
1015 15th Street NW, Sutie 600, Washington, DC 20005
Website
http://www.vedadata.com
Phone Number
1-888-833-2969
VEDA Data Solutions's Social Links
VEDA Data Solutions as an Employer
2.6/5
VEDA Data Solutions has a 2.6/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of VEDA Data Solutions
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
VEDA Data Solutions scored a 0 for Net Promoter Score and a -46 for Employee Net Promoter Score. NPS gauges how likely a customer of VEDA Data Solutions would recommend the brand to a friend. ENPS measures how likely VEDA Data Solutions employees would recommend working at VEDA Data Solutions to a friend.
Net Promoter Score
0
NPS Score
| 25% | Promoters |
|---|---|
| 50% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
-46
eNPS Score
| 23% | Promoters |
|---|---|
| 8% | Passive |
| 69% | Detractors |
