0
NPS
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Vendavo
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About Vendavo's Brand
Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people.
Brand at a Glance
4/5
Product Quality
4/5
Pricing
3.7/5
Customer Service
Vendavo CMO
Vendavo NPS
Vendavo's Net Promoter Score (NPS) is a 0 with 40% Promoters, 20% Passives, and 40% Detractors. Net Promoter Score tracks whether Vendavo's customers would recommend using the product based on a scale of -100 to 100.
Vendavo Overall NPS
| 40% | Promoters |
|---|---|
| 20% | Passives |
| 40% | Detractors |
Vendavo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 0 | Aug 2020 | 0 |
Feb 2024 25 | Feb 2024 | 25 |
May 2025 0 | May 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vendavo NPS by Usage
Vendavo's NPS was rated 0 points by customers who have used Vendavo's products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 0 | 5 to 10 Years | 0 |
Vendavo Product Quality
4/5
Vendavo has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Vendavo's overall Product Quality score rated by its users and customers.
Vendavo Product Information
Vendavo serves markets in the United States, Asia, Europe, Middle-East and Africa, Australia, Canada, Latin America, and Germany. Vendavo supports Web devices and offers products for small, medium, and large sized businesses.
Vendavo’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.vendavo.com
- Company Size
- 201-500 Employees
Industry
Tech
AI, Big Data and Analytics
Business Services
SaaS
Languages Supported
English
Vendavo Pricing
Vendavo ROI & Value For Money
4/5
Vendavo has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Vendavo's overall ROI score rated by its users and customers.
Vendavo Pricing Plans
Vendavo has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Vendavo?
Small Businesses
Medium Businesses
Large Enterprises
Vendavo Customer Satisfaction (CSAT)
Vendavo Customer Satisfaction (CSAT) Score
100 / 100
Vendavo has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Vendavo Customer Service
3.7/5
Vendavo has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Vendavo's Customer Service
Address
1401 17th St suite 800, Denver, CO 80202
Website
http://www.vendavo.com
Phone Number
(303) 309-2320
Vendavo's Social Links
Vendavo as an Employer
3.7/5
Vendavo has a 3.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Vendavo scored a 0 for Net Promoter Score and a 42 for Employee Net Promoter Score. NPS gauges how likely a customer of Vendavo would recommend the brand to a friend. ENPS measures how likely Vendavo employees would recommend working at Vendavo to a friend.
Net Promoter Score
0
NPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
Employee Net Promoter Score
42
eNPS Score
| 66% | Promoters |
|---|---|
| 10% | Passive |
| 24% | Detractors |
