65
NPS
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Vervoe
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About Vervoe's Brand
Vervoe is an online hiring assistant that helps startups and SMBs hire the right people in days not
Brand at a Glance
4.3/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
Vervoe NPS
Vervoe's Net Promoter Score (NPS) is a 65 with 79% Promoters, 7% Passives, and 14% Detractors. Net Promoter Score tracks whether Vervoe's customers would recommend using the product based on a scale of -100 to 100.
Vervoe Overall NPS
| 79% | Promoters |
|---|---|
| 7% | Passives |
| 14% | Detractors |
Vervoe NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 65 | Aug 2020 | 65 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vervoe Product Quality
4.3/5
Vervoe has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Vervoe Product Information
Vervoe serves markets in the United States, Asia, Europe, Australia, Canada, and United Kingdom. Vervoe supports Web devices and offers products for small and medium sized businesses.
Vervoe’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Languages Supported
English
Product Type
Video Interview Software
Pre-employment Testing Software
Assessment Software
Vervoe Pricing
Vervoe ROI & Value For Money
4.3/5
Vervoe has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Vervoe Pricing Plans
Vervoe has a pricing structure that accommodates small and medium businesses. Starting from $399/month, Vervoe uses a subscription model and offers the following: We’re making the hiring process more about how people perform and less about their background. All our plans include unlimited candidate testing and For complete details on all our plans, visit vervoe.com/pricing.
Who Uses Vervoe?
Small Businesses
Medium Businesses
Vervoe Customer Service
5/5
Vervoe has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Vervoe's Customer Service
Address
Melbourne, Australia
Consumer vs. Employees
Vervoe scored a 65 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Vervoe would recommend the brand to a friend. ENPS measures how likely Vervoe employees would recommend working at Vervoe to a friend.
Net Promoter Score
65
NPS Score
| 79% | Promoters |
|---|---|
| 7% | Passive |
| 14% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
