100
NPS
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VIR Consultant LLC
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About VIR Consultant LLC's Brand
VIR Consultant is a leading provider of professional workforce solutions for clients around the globe with a primary focus on connecting the right talent with the right client. We specialize in sourcing the information technology and healthcare industries. We began as an entrepreneurial startup in 2021 and we have grown exponentially since then. Our team now spans 4 continents, and we are committed to offering our expert and professional services to clients everywhere. Additionally, as an international firm, we take pride in promoting the idea of diversity and inclusion and welcome talented consultants from a variety of backgrounds and cultures. We believe our people are our greatest asset and we are proud of working with seasoned entrepreneurs, experienced business owners, and talented professionals representing world markets, businesses, and universities.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
VIR Consultant LLC NPS
VIR Consultant LLC's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether VIR Consultant LLC's customers would recommend using the product based on a scale of -100 to 100.
VIR Consultant LLC Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
VIR Consultant LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 100 | Feb 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
VIR Consultant LLC Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of VIR Consultant LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
VIR Consultant LLC Product Quality
5/5
VIR Consultant LLC has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock VIR Consultant LLC's overall Product Quality score rated by its users and customers.
VIR Consultant LLC Product Information
VIR Consultant LLC’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Staffing and Recruiting
VIR Consultant LLC Pricing
VIR Consultant LLC ROI & Value For Money
5/5
VIR Consultant LLC has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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VIR Consultant LLC Customer Satisfaction (CSAT)
VIR Consultant LLC Customer Satisfaction (CSAT) Score
100 / 100
VIR Consultant LLC has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
VIR Consultant LLC Customer Service
5/5
VIR Consultant LLC has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About VIR Consultant LLC's Customer Service
Address
1131 W 6th St, Ontario, CA 91762
Website
http://www.virconsultants.com
Phone Number
7476662169
VIR Consultant LLC's Social Links
VIR Consultant LLC as an Employer
4.7/5
VIR Consultant LLC has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
VIR Consultant LLC scored a 100 for Net Promoter Score and a 87 for Employee Net Promoter Score. NPS gauges how likely a customer of VIR Consultant LLC would recommend the brand to a friend. ENPS measures how likely VIR Consultant LLC employees would recommend working at VIR Consultant LLC to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
87
eNPS Score
| 87% | Promoters |
|---|---|
| 13% | Passive |
| 0% | Detractors |
