34
NPS
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Virginia Transformer
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About Virginia Transformer's Brand
Virginia Transformer is a leading manufacturer of custom engineered power electric transformers for energyindustrial, minin,goil & gas.
Virginia Transformer NPS
Virginia Transformer's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Virginia Transformer's customers would recommend using the product based on a scale of -100 to 100.
Virginia Transformer Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Virginia Transformer NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 -100 | Jan 2024 | -100 |
Oct 2025 0 | Oct 2025 | 0 |
Dec 2025 33 | Dec 2025 | 33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Virginia Transformer as an Employer
2.2/5
Virginia Transformer has a 2.2/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Virginia Transformer scored a 34 for Net Promoter Score and a -46 for Employee Net Promoter Score. NPS gauges how likely a customer of Virginia Transformer would recommend the brand to a friend. ENPS measures how likely Virginia Transformer employees would recommend working at Virginia Transformer to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
-46
eNPS Score
| 27% | Promoters |
|---|---|
| 0% | Passive |
| 73% | Detractors |
