100
NPS
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Brand Page
Vista Alegre Atlantis
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About Vista Alegre Atlantis' Brand
Producer and sellers of porcelain and crystal articles designed to provide glass, ceramics and concrete products. The company's porcelain and crystal articles including porcelain articles, earthenware, oven dishes, crystal and manual glass enables its customers and hotel industry to use porcelain, crystal, oven dishes, earthenware and glass products for dining and long term rental of plates, cutlery and utensils.
Brand at a Glance
5/5
Product Quality
Vista Alegre Atlantis NPS
Vista Alegre Atlantis's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Vista Alegre Atlantis's customers would recommend using the product based on a scale of -100 to 100.
Vista Alegre Atlantis Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Vista Alegre Atlantis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2025 100 | May 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vista Alegre Atlantis Product Quality
5/5
Vista Alegre Atlantis has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Vista Alegre Atlantis' overall Product Quality score rated by its users and customers.
Vista Alegre Atlantis Product Information
Vista Alegre Atlantis’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.vistaalegre.com
- Company Size
- 1,001-5,000 Employees
Vista Alegre Atlantis Customer Satisfaction (CSAT)
Vista Alegre Atlantis Customer Satisfaction (CSAT) Score
100 / 100
Vista Alegre Atlantis has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
