-50
NPS
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Brand Page
Vista Entertainment Solutions Limited
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About Vista Entertainment Solutions Limited's Brand
Brand at a Glance
85%
Customer Loyalty
3/5
Product Quality
2.6/5
Pricing
2.7/5
Customer Service
Vista Entertainment Solutions Limited NPS
Vista Entertainment Solutions Limited's Net Promoter Score (NPS) is a -50 with 25% Promoters, 0% Passives, and 75% Detractors. Net Promoter Score tracks whether Vista Entertainment Solutions Limited's customers would recommend using the product based on a scale of -100 to 100.
Vista Entertainment Solutions Limited Overall NPS
| 25% | Promoters |
|---|---|
| 0% | Passives |
| 75% | Detractors |
Vista Entertainment Solutions Limited NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 -100 | Oct 2020 | -100 |
Nov 2020 -100 | Nov 2020 | -100 |
Jan 2021 -33 | Jan 2021 | -33 |
Sep 2026 -50 | Sep 2026 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vista Entertainment Solutions Limited NPS by Gender
Vista Entertainment Solutions Limited's NPS was rated -34 by Male customers on Comparably.
Male
-34
Vista Entertainment Solutions Limited's NPS was rated -34 by Male customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Female
N/A
Vista Entertainment Solutions Limited's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Vista Entertainment Solutions Limited Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Vista Entertainment Solutions Limited users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Vista Entertainment Solutions Limited Customer Loyalty Score by Gender
Vista Entertainment Solutions Limited's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Vista Entertainment Solutions Limited Product Quality
3/5
Vista Entertainment Solutions Limited has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
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Vista Entertainment Solutions Limited Product Information
Vista Entertainment Solutions Limited’s product quality score is a 3 out of 5 as rated by its users and customers.
- Website
- https://www.vista.co/
- Company Size
- 201-500 Employees
Industry
Tech
Information Technology & Services
Quick Insights into Vista Entertainment Solutions Limited Product Quality
Vista Entertainment Solutions Limited's Product Quality score was rated highest by Male customers.
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Ranked Vista Entertainment Solutions Limited Product Quality the Highest
Vista Entertainment Solutions Limited Product Quality Score by Gender
Vista Entertainment Solutions Limited's Product Quality score was rated 2 by Male customers on Comparably.
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Male
2/5
Female
N/A
Vista Entertainment Solutions Limited Pricing
Vista Entertainment Solutions Limited ROI & Value For Money
2.6/5
Vista Entertainment Solutions Limited has a value for money and ROI score of 2.6 out of 5 stars rated by its users and customers.
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Quick Insights into Vista Entertainment Solutions Limited ROI
Vista Entertainment Solutions Limited's ROI score was rated highest by Male customers.
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Ranked Vista Entertainment Solutions Limited ROI the Highest
Vista Entertainment Solutions Limited ROI Score by Gender
Vista Entertainment Solutions Limited's ROI score was rated 1.8 by Male customers on Comparably.
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Male
1.8/5
Female
N/A
Vista Entertainment Solutions Limited Customer Satisfaction (CSAT)
Vista Entertainment Solutions Limited Customer Satisfaction (CSAT) Score
100 / 100
Vista Entertainment Solutions Limited has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Vista Entertainment Solutions Limited Customer Service
2.7/5
Vista Entertainment Solutions Limited has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
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About Vista Entertainment Solutions Limited's Customer Service
Website
https://www.vista.co/
Quick Insights into Vista Entertainment Solutions Limited Customer Service
Vista Entertainment Solutions Limited's Customer Service score was rated highest by Male customers.
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Ranked Vista Entertainment Solutions Limited Customer Service the Highest
Vista Entertainment Solutions Limited Customer Service Score by Gender
Vista Entertainment Solutions Limited's Customer Service score was rated 2.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Vista Entertainment Solutions Limited.
Male
2.1/5
Female
N/A
Vista Entertainment Solutions Limited as an Employer
2.4/5
Vista Entertainment Solutions Limited has a 2.4/5 stars for its overall company culture rated by their employees
bottom
20%
CEO of Vista Entertainment Solutions Limited
In the Bottom 20% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Vista Entertainment Solutions Limited scored a -50 for Net Promoter Score and a -51 for Employee Net Promoter Score. NPS gauges how likely a customer of Vista Entertainment Solutions Limited would recommend the brand to a friend. ENPS measures how likely Vista Entertainment Solutions Limited employees would recommend working at Vista Entertainment Solutions Limited to a friend.
Net Promoter Score
-50
NPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
Employee Net Promoter Score
-51
eNPS Score
| 12% | Promoters |
|---|---|
| 25% | Passive |
| 63% | Detractors |
