Vistage International NPS & Customer Reviews

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Vistage International

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Vistage International

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About Vistage International's Brand

Vistage International is a peer advisory membership organization that assembles and facilitates private advisory boards for CEOs and more.

Brand at a Glance

75%

Customer Loyalty

3.7/5

Product Quality

3.5/5

Pricing

3.6/5

Customer Service

Vistage International NPS

Vistage International's Net Promoter Score (NPS) is a 0 with 44% Promoters, 12% Passives, and 44% Detractors. Net Promoter Score tracks whether Vistage International's customers would recommend using the product based on a scale of -100 to 100.

Vistage International Overall NPS

NPS

44%	Promoters
12%	Passives
44%	Detractors

Vistage International NPS Trend

-100

-50

100

Summary	Date	Score
Apr 2022 -15	Apr 2022	-15
May 2022 0	May 2022	0
Oct 2022 11	Oct 2022	11
Jan 2023 0	Jan 2023	0
Feb 2023 -9	Feb 2023	-9
Mar 2023 -1	Mar 2023	-1
Apr 2023 -8	Apr 2023	-8
Oct 2023 -15	Oct 2023	-15
Dec 2023 -6	Dec 2023	-6
Mar 2024 -13	Mar 2024	-13
Jun 2024 -6	Jun 2024	-6
Aug 2024 0	Aug 2024	0

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Vistage International NPS by Gender

Vistage International's NPS was rated 28 by Male customers on Comparably.

Male

Vistage International's NPS was rated 28 by Male customers on Comparably.

57%

Promoters

14%

Passives

29%

Detractors

Female

N/A

Vistage International's NPS is not yet rated by Female customers.

Promoters

Passives

Detractors

Vistage International NPS by Ethnicity

Vistage International's NPS was rated 49 points by Caucasian customers on Comparably.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 49	Caucasian	49

Vistage International NPS by Age

Vistage International's NPS was rated 67 points by customers ages 66+ on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

66+

67%

33%

Vistage International Customer Loyalty

75%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

75% of Vistage International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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75%

25%

Vistage International Customer Loyalty Score by Gender

Vistage International's Customer Loyalty score was rated 74 by Male customers on Comparably.

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Male

74%

Yes

Female

N/A

Yes

Vistage International Customer Loyalty Score by Ethnicity

Vistage International's Customer Loyalty score was rated 85% by Caucasian customers on Comparably.

% who answered "Yes"

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out of 100

Caucasian

Vistage International Customer Loyalty Score by Age

Vistage International's Customer Loyalty score was rated 100% by customers ages 66+ on Comparably.

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20%

40%

60%

80%

100%

Summary	Age	Score
66+ 100%	66+	100%

Vistage International Customer Loyalty Score by Industry

Vistage International's Customer Loyalty score was rated 78% by Consulting industry customers.

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Consulting	78%

Vistage International Product Quality

3.7/5

Vistage International has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Vistage International Product Information

Vistage International’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Vistage International's product the highest.

Website: http://vistage.com

Company Size: 501-1,000 Employees

Industry

Tech

Small Business Services

Quick Insights into Vistage International Product Quality

Vistage International's Product Quality score was rated highest by customers ages 66+.

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Ranked Vistage International Product Quality the Highest

66+	4.6
Caucasian	4.1
Consulting	3.9

Vistage International Product Quality Score by Gender

Vistage International's Product Quality score was rated 3.8 by Male customers on Comparably.

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Male

3.8/5

Female

N/A

Vistage International Product Quality Score by Ethnicity

Vistage International's Product Quality score was rated 4.1 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 4.1	Caucasian	4.1

Vistage International Product Quality Score by Age

Vistage International's Product Quality score was rated 4.6 stars by customers ages 66+ on Comparably.

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Summary	Age	Score
66+ 4.6	66+	4.6

Vistage International Product Quality Score by Industry

Vistage International's Product Quality score was rated 3.9 stars by Consulting industry customers.

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Consulting	3.9

Vistage International Pricing

Vistage International ROI & Value For Money

3.5/5

Vistage International has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Vistage International Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry.

Quick Insights into Vistage International ROI

Vistage International's ROI score was rated highest by customers ages 66+.

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Ranked Vistage International ROI the Highest

66+	4.6
Caucasian	4.1
Consulting	3.9

Vistage International ROI Score by Gender

Vistage International's ROI score was rated 3.8 by Male customers on Comparably.

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Male

3.8/5

Female

N/A

Vistage International ROI Score by Ethnicity

Vistage International's ROI score was rated 4.1 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 4.1	Caucasian	4.1

Vistage International ROI Score by Age

Vistage International's ROI score was rated 4.6 stars by customers ages 66+ on Comparably.

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Summary	Age	Score
66+ 4.6	66+	4.6

Vistage International ROI Score by Industry

Vistage International's ROI score was rated 3.9 stars by Consulting industry customers.

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Consulting	3.9

Vistage International Customer Satisfaction (CSAT)

Vistage International Customer Satisfaction (CSAT) Score

77 / 100

Vistage International has an overall Customer Satisfaction score of 77 rated by its users and customers.

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Very Satisfied	54%
Satisfied	23%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	15%
Very Dissatisfied	8%

Very Satisfied

54%

Satisfied

23%

Neither Satisfied nor Dissatisfied

Dissatisfied

15%

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Vistage International Customer Satisfaction

Vistage International's Customer Satisfaction score was rated highest by customers ages 66+.

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Ranked Vistage International Customer Satisfaction the Highest

66+	100%
Caucasian	84%
Male	84%

Vistage International Customer Satisfaction Score by Gender

Vistage International's Customer Satisfaction score was rated 84 by Male customers on Comparably.

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84 / 100

Male

	Very Satisfied	67%
	Satisfied	17%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	16%
	Very Dissatisfied	0%

Vistage International Customer Satisfaction Score by Ethnicity

Caucasian
84%

CSAT according to Caucasian

Vistage International's Customer Satisfaction (CSAT) score was rated 84% according to Caucasian users and customers.

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84 / 100

Very Satisfied	67%
Satisfied	17%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	16%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

17%

Neither Satisfied nor Dissatisfied

Dissatisfied

16%

Very Dissatisfied

Vistage International Customer Satisfaction Score by Age

Vistage International's Customer Satisfaction score was rated 100 points by customers ages 66+ on Comparably.

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100

Breakdown

Age

Score

66+

100%

Vistage International Customer Satisfaction Score by Industry

Vistage International's Customer Satisfaction score was rated 75 points by Consulting industry customers.

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			"label": "Consulting",
			"groupId": 511,
			"score": 75,
			"stars": 0,
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			"text": "Vistage International's Customer Satisfaction score is  rated by Consulting customers on Comparably.",
			"scoreClassName": "max",
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Consulting	75

Vistage International Customer Service

3.6/5

Vistage International has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.

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About Vistage International's Customer Service

Address

San Diego, CA

Website

http://vistage.com

Phone Number

(800) 589-0531

Quick Insights into Vistage International Customer Service

Vistage International's Customer Service score was rated highest by customers ages 66+.

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Ranked Vistage International Customer Service the Highest

66+	4.5
Caucasian	4.4
Consulting	4.2

Vistage International Customer Service Score by Gender

Vistage International's Customer Service score was rated 4.1 by Male customers on Comparably.

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Male

4.1/5

Female

N/A

Vistage International Customer Service Score by Ethnicity

Vistage International's Customer Service score was rated 4.4 stars by Caucasian customers on Comparably.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.4	Caucasian	4.4

Vistage International Customer Service Score by Age

Vistage International's Customer Service score was rated 4.5 stars by customers ages 66+ on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Vistage International.

100

Summary	Age	Customer Service Score
66+ 4.5	66+	4.5

Vistage International Customer Service Score by Industry

Vistage International's Customer Service score was rated 4.2 stars by Consulting industry customers.

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Consulting	4.2

Vistage International as an Employer

3.8/5

Vistage International has a 3.8/5 stars for its overall company culture rated by their employees

bottom

20%

CEO of Vistage International

Sam Reese

In the Bottom 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Vistage International scored a 0 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of Vistage International would recommend the brand to a friend. ENPS measures how likely Vistage International employees would recommend working at Vistage International to a friend.

Net Promoter Score

NPS Score

44%	Promoters
12%	Passive
44%	Detractors

Employee Net Promoter Score

-1

eNPS Score

43%	Promoters
13%	Passive
44%	Detractors

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