37
NPS
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Vizury Interactive Solutions
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About Vizury Interactive Solutions' Brand
Provider of a multi channel marketing platform. The company provides enterprises a fully-managed account management service which helps brands acquire new customers and re-engage with existing customers through personalized marketing driven by data analytics.
Brand at a Glance
4.1/5
Product Quality
4.1/5
Pricing
3.7/5
Customer Service
Vizury Interactive Solutions NPS
Vizury Interactive Solutions's Net Promoter Score (NPS) is a 37 with 58% Promoters, 21% Passives, and 21% Detractors. Net Promoter Score tracks whether Vizury Interactive Solutions's customers would recommend using the product based on a scale of -100 to 100.
Vizury Interactive Solutions Overall NPS
| 58% | Promoters |
|---|---|
| 21% | Passives |
| 21% | Detractors |
Vizury Interactive Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 37 | Aug 2020 | 37 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vizury Interactive Solutions NPS by Usage
Vizury Interactive Solutions's NPS was rated the highest by customers who have used Vizury Interactive Solutions's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 75 | Less than 1 Year | 75 |
1 to 2 Years 37 | 1 to 2 Years | 37 |
2 to 5 Years 45 | 2 to 5 Years | 45 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Vizury Interactive Solutions Product Quality
4.1/5
Vizury Interactive Solutions has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Vizury Interactive Solutions Product Information
Vizury Interactive Solutions serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Vizury Interactive Solutions supports Web devices and offers products for small, medium, and large sized businesses.
Vizury Interactive Solutions’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated Vizury Interactive Solutions's product the highest. Reviewers from the Construction industry rated Vizury Interactive Solutions the lowest at 3.
- Website
- www1.vizury.com
- Company Size
- 201-500 Employees
Languages Supported
English
Arabic
Chinese (Traditional)
German
Portuguese
Spanish
Chinese (Simplified)
Russian
Product Type
Marketing Automation Software
Online Marketing Software
Personalization and Behavioral Targeting Software
Customer Engagement Software
Push Notifications Software
Quick Insights into Vizury Interactive Solutions Product Quality
Vizury Interactive Solutions's Product Quality score was rated highest by customers who have used Vizury Interactive Solutions's products/services for 1 to 2 Years, and rated lowest by customers from the Construction industry.
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Ranked Vizury Interactive Solutions Product Quality the Highest
Ranked Vizury Interactive Solutions Product Quality the Lowest
Vizury Interactive Solutions Product Quality Score by Usage
Vizury Interactive Solutions's Product Quality score was rated the highest by customers who have used Vizury Interactive Solutions's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Vizury Interactive Solutions Product Quality Score by Industry
Vizury Interactive Solutions's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Construction industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Vizury Interactive Solutions Pricing
Vizury Interactive Solutions ROI & Value For Money
4.1/5
Vizury Interactive Solutions has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Vizury Interactive Solutions Pricing Plans
Vizury Interactive Solutions has a pricing structure that accommodates small, medium, and large businesses. Starting from $125/month, Vizury Interactive Solutions uses a subscription model.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Retail industry.
Who Uses Vizury Interactive Solutions?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into Vizury Interactive Solutions ROI
Vizury Interactive Solutions's ROI score was rated highest by customers from the Retail industry.
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Ranked Vizury Interactive Solutions ROI the Highest
Vizury Interactive Solutions ROI Score by Industry
Vizury Interactive Solutions's ROI score was rated 4.4 stars by Retail industry customers.
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Vizury Interactive Solutions Customer Service
3.7/5
Vizury Interactive Solutions has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Vizury Interactive Solutions's Customer Service
Address
Number 97, 5th Floor, UMIYA Emporium, Bangalore, 560029 India
Website
www1.vizury.com
