-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
VOIPO
Marketing or Exec? Claim Your Free Account
About VOIPO's Brand
VOIPo offers home phone service.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
VOIPO NPS
VOIPO's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether VOIPO's customers would recommend using the product based on a scale of -100 to 100.
VOIPO Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
VOIPO NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 -100 | Jul 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
VOIPO Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of VOIPO users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
VOIPO Product Quality
1.5/5
VOIPO has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock VOIPO's overall Product Quality score rated by its users and customers.
VOIPO Product Information
VOIPO’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://voipo.com
- Company Size
- 11-50 Employees
Industry
Telecommunications
Tech
VOIPO Pricing
VOIPO ROI & Value For Money
1.5/5
VOIPO has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock VOIPO's overall ROI score rated by its users and customers.
VOIPO Customer Service
1.5/5
VOIPO has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock VOIPO's overall Customer Service score rated by its users and customers.
About VOIPO's Customer Service
Address
16411 Scientific Way, Irvine, CA 92618
Website
http://voipo.com
Phone Number
9498294200
VOIPO's Social Links
Consumer vs. Employees
VOIPO scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of VOIPO would recommend the brand to a friend. ENPS measures how likely VOIPO employees would recommend working at VOIPO to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
