56
NPS
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Vyne Dental
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About Vyne Dental's Brand
Vyne Dental continues to advance the dental industry by providing smart technology to improve workflow, reduce administrative costs, engage patients, and streamline reimbursements. For more information visit www.vynedental.com.
Brand at a Glance
84%
Customer Loyalty
4/5
Product Quality
3.8/5
Pricing
3.7/5
Customer Service
Vyne Dental NPS
Vyne Dental's Net Promoter Score (NPS) is a 56 with 78% Promoters, 0% Passives, and 22% Detractors. Net Promoter Score tracks whether Vyne Dental's customers would recommend using the product based on a scale of -100 to 100.
Vyne Dental Overall NPS
| 78% | Promoters |
|---|---|
| 0% | Passives |
| 22% | Detractors |
Vyne Dental NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 100 | Dec 2023 | 100 |
Jan 2024 100 | Jan 2024 | 100 |
Feb 2024 100 | Feb 2024 | 100 |
Mar 2024 100 | Mar 2024 | 100 |
Jun 2024 100 | Jun 2024 | 100 |
Jul 2024 100 | Jul 2024 | 100 |
May 2025 75 | May 2025 | 75 |
Jun 2025 55 | Jun 2025 | 55 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vyne Dental NPS by Gender
Vyne Dental's NPS was rated 60 by Female customers on Comparably.
Female
60
Vyne Dental's NPS was rated 60 by Female customers on Comparably.
80%
Promoters
0%
Passives
20%
Detractors
Male
N/A
Vyne Dental's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Vyne Dental Customer Loyalty
84%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
84% of Vyne Dental users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Vyne Dental Customer Loyalty Score by Gender
Vyne Dental's Customer Loyalty score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Vyne Dental.
Female
100%
Yes
Male
N/A
Yes
Vyne Dental Customer Loyalty Score by Industry
Vyne Dental's Customer Loyalty score was rated 100% by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Vyne Dental Product Quality
4/5
Vyne Dental has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Vyne Dental Product Information
Vyne Dental’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Vyne Dental's product the highest.
- Website
- https://vynedental.com/
- Company Size
- 51-200 Employees
Industry
Tech
Healthcare
Quick Insights into Vyne Dental Product Quality
Vyne Dental's Product Quality score was rated highest by customers from the Healthcare, Hospitals and Medicine industry.
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Ranked Vyne Dental Product Quality the Highest
Vyne Dental Product Quality Score by Gender
Vyne Dental's Product Quality score was rated 4.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Vyne Dental.
Female
4.5/5
Male
N/A
Vyne Dental Product Quality Score by Industry
Vyne Dental's Product Quality score was rated 4.6 stars by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Vyne Dental Pricing
Vyne Dental ROI & Value For Money
3.8/5
Vyne Dental has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Vyne Dental Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.
Quick Insights into Vyne Dental ROI
Vyne Dental's ROI score was rated highest by Female customers.
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Ranked Vyne Dental ROI the Highest
Vyne Dental ROI Score by Gender
Vyne Dental's ROI score was rated 4.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Vyne Dental.
Female
4.1/5
Male
N/A
Vyne Dental ROI Score by Industry
Vyne Dental's ROI score was rated 4.1 stars by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Vyne Dental Customer Satisfaction (CSAT)
Vyne Dental Customer Satisfaction (CSAT) Score
88 / 100
Vyne Dental has an overall Customer Satisfaction score of 88 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
88%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
12%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Vyne Dental Customer Satisfaction
Vyne Dental's Customer Satisfaction score was rated highest by customers from the Healthcare, Hospitals and Medicine industry.
Sign Up to unlock insights into how customers have ranked Vyne Dental's Customer Satisfaction.
Ranked Vyne Dental Customer Satisfaction the Highest
Vyne Dental Customer Satisfaction Score by Gender
Vyne Dental's Customer Satisfaction score was rated 80 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Vyne Dental.
80 / 100
FemaleVery Satisfied | 80% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 20% |
Vyne Dental Customer Satisfaction Score by Industry
Vyne Dental's Customer Satisfaction score was rated 83 points by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Vyne Dental Customer Service
3.7/5
Vyne Dental has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Vyne Dental's overall Customer Service score rated by its users and customers.
About Vyne Dental's Customer Service
Address
6510 Telecom Dr Suite 300, Indianapolis, IN 46278
Website
https://vynedental.com/
Vyne Dental's Social Links
Quick Insights into Vyne Dental Customer Service
Vyne Dental's Customer Service score was rated highest by Female customers.
Sign Up to unlock insights into how customers have ranked Vyne Dental's Customer Service score.
Ranked Vyne Dental Customer Service the Highest
Vyne Dental Customer Service Score by Gender
Vyne Dental's Customer Service score was rated 4.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Vyne Dental.
Female
4.1/5
Male
N/A
Vyne Dental Customer Service Score by Industry
Vyne Dental's Customer Service score was rated 4.1 stars by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Vyne Dental as an Employer
3.7/5
Vyne Dental has a 3.7/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Vyne Dental scored a 56 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Vyne Dental would recommend the brand to a friend. ENPS measures how likely Vyne Dental employees would recommend working at Vyne Dental to a friend.
Net Promoter Score
56
NPS Score
| 78% | Promoters |
|---|---|
| 0% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
16
eNPS Score
| 44% | Promoters |
|---|---|
| 28% | Passive |
| 28% | Detractors |
