61
NPS
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WaveMaker
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About WaveMaker's Brand
WaveMaker provides an aPaaS for rapid development and management of custom enterprise apps on private infrastructure
Brand at a Glance
4.4/5
Product Quality
3.9/5
Pricing
WaveMaker NPS
WaveMaker's Net Promoter Score (NPS) is a 61 with 74% Promoters, 13% Passives, and 13% Detractors. Net Promoter Score tracks whether WaveMaker's customers would recommend using the product based on a scale of -100 to 100.
WaveMaker Overall NPS
| 74% | Promoters |
|---|---|
| 13% | Passives |
| 13% | Detractors |
WaveMaker NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 60 | Aug 2020 | 60 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WaveMaker NPS by Usage
WaveMaker's NPS was rated the highest by customers who have used WaveMaker's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 62 | Less than 1 Year | 62 |
5 to 10 Years 80 | 5 to 10 Years | 80 |
WaveMaker Product Quality
4.4/5
WaveMaker has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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WaveMaker Product Information
WaveMaker serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. WaveMaker supports Web devices and offers products for small and medium sized businesses.
WaveMaker’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://www.wavemaker.com
- Company Size
- 51-200 Employees
Industry
Tech
Enterprise
Productivity
SaaS
Languages Supported
English
WaveMaker Pricing
WaveMaker ROI & Value For Money
3.9/5
WaveMaker has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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WaveMaker Pricing Plans
WaveMaker has a pricing structure that accommodates small and medium businesses.
Who Uses WaveMaker?
Small Businesses
Medium Businesses
