100
NPS
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Waxman Consumer Group
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About Waxman Consumer Group's Brand
Waxman develops, designs, and manufactures solutions for every room in the home, including LeakSmart(R) home automation solution.
Waxman Consumer Group NPS
Waxman Consumer Group's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Waxman Consumer Group's customers would recommend using the product based on a scale of -100 to 100.
Waxman Consumer Group Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Waxman Consumer Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 100 | Jan 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Waxman Consumer Group as an Employer
4.1/5
Waxman Consumer Group has a 4.1/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Waxman Consumer Group scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Waxman Consumer Group would recommend the brand to a friend. ENPS measures how likely Waxman Consumer Group employees would recommend working at Waxman Consumer Group to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
