100
NPS
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Brand Page
Webcor Builders
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About Webcor Builders' Brand
Brand at a Glance
83%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service
Webcor Builders NPS
Webcor Builders's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Webcor Builders's customers would recommend using the product based on a scale of -100 to 100.
Webcor Builders Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Webcor Builders NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 100 | Jun 2021 | 100 |
Jan 2022 100 | Jan 2022 | 100 |
Feb 2024 100 | Feb 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Webcor Builders NPS by Gender
Webcor Builders's NPS was rated 100 by Male customers on Comparably.
Male
100
Webcor Builders's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Webcor Builders's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Webcor Builders Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Webcor Builders users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Webcor Builders Customer Loyalty Score by Gender
Webcor Builders's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Webcor Builders Product Quality
4/5
Webcor Builders has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Webcor Builders Product Information
Webcor Builders’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://www.webcor.com/
- Company Size
- 501-1,000 Employees
Quick Insights into Webcor Builders Product Quality
Webcor Builders's Product Quality score was rated highest by Male customers.
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Ranked Webcor Builders Product Quality the Highest
Webcor Builders Product Quality Score by Gender
Webcor Builders's Product Quality score was rated 4.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Webcor Builders.
Male
4.6/5
Female
N/A
Webcor Builders Pricing
Webcor Builders ROI & Value For Money
3.9/5
Webcor Builders has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Quick Insights into Webcor Builders ROI
Webcor Builders's ROI score was rated highest by Male customers.
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Ranked Webcor Builders ROI the Highest
Webcor Builders ROI Score by Gender
Webcor Builders's ROI score was rated 4.5 by Male customers on Comparably.
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Male
4.5/5
Female
N/A
Webcor Builders Customer Satisfaction (CSAT)
Webcor Builders Customer Satisfaction (CSAT) Score
100 / 100
Webcor Builders has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Webcor Builders Customer Service
3.9/5
Webcor Builders has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Webcor Builders's Customer Service
Website
https://www.webcor.com/
Quick Insights into Webcor Builders Customer Service
Webcor Builders's Customer Service score was rated highest by Male customers.
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Ranked Webcor Builders Customer Service the Highest
Webcor Builders Customer Service Score by Gender
Webcor Builders's Customer Service score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Webcor Builders.
Male
4.5/5
Female
N/A
Webcor Builders as an Employer
4.1/5
Webcor Builders has a 4.1/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
Webcor Builders scored a 100 for Net Promoter Score and a 28 for Employee Net Promoter Score. NPS gauges how likely a customer of Webcor Builders would recommend the brand to a friend. ENPS measures how likely Webcor Builders employees would recommend working at Webcor Builders to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
28
eNPS Score
| 55% | Promoters |
|---|---|
| 18% | Passive |
| 27% | Detractors |
