100
NPS
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Weedingtech
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About Weedingtech's Brand
Weedingtech is a British company that designs and manufactures innovative weed control technologies for the amenity and utility markets.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Weedingtech NPS
Weedingtech's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Weedingtech's customers would recommend using the product based on a scale of -100 to 100.
Weedingtech Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Weedingtech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 100 | Oct 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Weedingtech Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Weedingtech users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Weedingtech Product Quality
5/5
Weedingtech has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Weedingtech's overall Product Quality score rated by its users and customers.
Weedingtech Product Information
Weedingtech’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://weedingtech.com
Weedingtech Pricing
Weedingtech ROI & Value For Money
4.5/5
Weedingtech has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Weedingtech's overall ROI score rated by its users and customers.
Weedingtech Customer Satisfaction (CSAT)
Weedingtech Customer Satisfaction (CSAT) Score
100 / 100
Weedingtech has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Weedingtech Customer Service
4.5/5
Weedingtech has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Weedingtech's overall Customer Service score rated by its users and customers.
About Weedingtech's Customer Service
Website
http://weedingtech.com
Weedingtech as an Employer
3.9/5
Weedingtech has a 3.9/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Weedingtech scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Weedingtech would recommend the brand to a friend. ENPS measures how likely Weedingtech employees would recommend working at Weedingtech to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 24% | Promoters |
|---|---|
| 52% | Passive |
| 24% | Detractors |
