0
NPS
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Brand Page
Weingarten Realty Investors
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About Weingarten Realty Investors' Brand
Real estate investment trust. Includes corporate and investor information, and property portfolio.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3/5
Pricing
3/5
Customer Service
Weingarten Realty Investors NPS
Weingarten Realty Investors's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Weingarten Realty Investors's customers would recommend using the product based on a scale of -100 to 100.
Weingarten Realty Investors Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Weingarten Realty Investors NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 0 | Jun 2022 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Weingarten Realty Investors Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Weingarten Realty Investors users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Weingarten Realty Investors Product Quality
4/5
Weingarten Realty Investors has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Weingarten Realty Investors' overall Product Quality score rated by its users and customers.
Weingarten Realty Investors Product Information
Weingarten Realty Investors’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.weingarten.com
- Company Size
- 501-1,000 Employees
Industry
Real Estate
Weingarten Realty Investors Pricing
Weingarten Realty Investors ROI & Value For Money
3/5
Weingarten Realty Investors has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Weingarten Realty Investors' overall ROI score rated by its users and customers.
Weingarten Realty Investors Customer Satisfaction (CSAT)
Weingarten Realty Investors Customer Satisfaction (CSAT) Score
100 / 100
Weingarten Realty Investors has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Weingarten Realty Investors Customer Service
3/5
Weingarten Realty Investors has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Weingarten Realty Investors' overall Customer Service score rated by its users and customers.
About Weingarten Realty Investors's Customer Service
Address
2600 Citadel Plaza Drive Suite 125, Houston, TX
Website
http://www.weingarten.com
Phone Number
7138666956
Weingarten Realty Investors as an Employer
2.8/5
Weingarten Realty Investors has a 2.8/5 stars for its overall company culture rated by their employees
top
25%
CEO of Weingarten Realty Investors
In the Top 25% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Weingarten Realty Investors scored a 0 for Net Promoter Score and a -67 for Employee Net Promoter Score. NPS gauges how likely a customer of Weingarten Realty Investors would recommend the brand to a friend. ENPS measures how likely Weingarten Realty Investors employees would recommend working at Weingarten Realty Investors to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-67
eNPS Score
| 0% | Promoters |
|---|---|
| 33% | Passive |
| 67% | Detractors |
