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Well Health Inc.
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About Well Health Inc. Brand

Practice to Patient Texting

Brand at a Glance

4/5
Product Quality
3.8/5
Pricing
4/5
Customer Service

Well Health Inc. NPS

Well Health Inc.'s Net Promoter Score (NPS) is a 93 with 93% Promoters, 7% Passives, and 0% Detractors. Net Promoter Score tracks whether Well Health Inc.'s customers would recommend using the product based on a scale of -100 to 100.

Well Health Inc. Overall NPS

93
NPS
93%Promoters
7%Passives
0%Detractors
Well Health Inc. Overall NPS

Well Health Inc. NPS Trend

-100
-50
0
50
100
Aug 2020
92
Aug 202092
May 2022
93
May 202293

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Well Health Inc. NPS by Usage

Well Health Inc.'s NPS was rated 83 points by customers who have used Well Health Inc.'s products/services for Less than 1 Year.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of Well Health Inc..
-100
-50
0
50
100
Less than 1 Year
83
Less than 1 Year83

Well Health Inc. Product Quality

4/5

Well Health Inc. has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

Sign Up to unlock Well Health Inc. overall Product Quality score rated by its users and customers.

Well Health Inc. Product Information

Well Health Inc. serves markets in the United States. Well Health Inc. supports Web devices and offers products for small and medium sized businesses.

Well Health Inc.’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
https://wellapp.com
Company Size
11-50 Employees

Languages Supported

English

Product Type

Appointment Reminder Software
Patient Engagement Software

Well Health Inc. Pricing

Well Health Inc. ROI & Value For Money

3.8/5

Well Health Inc. has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

Sign Up to unlock Well Health Inc. overall ROI score rated by its users and customers.

Well Health Inc. Pricing Plans

Well Health Inc. has a pricing structure that accommodates small and medium businesses.

Who Uses Well Health Inc.?

Small Businesses
Medium Businesses

Well Health Inc. Customer Service

4/5

Well Health Inc. has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

Sign Up to unlock Well Health Inc. overall Customer Service score rated by its users and customers.

About Well Health Inc.'s Customer Service

Website

https://wellapp.com

Well Health Inc. as an Employer

3.6/5

Well Health Inc. has a 3.6/5 stars for its overall company culture rated by their employees

  Well Health Inc. CEO
bottom
25%
CEO of Well Health Inc.

In the Bottom 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Well Health Inc. scored a 93 for Net Promoter Score and a -39 for Employee Net Promoter Score. NPS gauges how likely a customer of Well Health Inc. would recommend the brand to a friend. ENPS measures how likely Well Health Inc. employees would recommend working at Well Health Inc. to a friend.

Net Promoter Score

93
NPS Score
93%Promoters
7%Passive
0%Detractors

Employee Net Promoter Score

-39
eNPS Score
24%Promoters
13%Passive
63%Detractors

Global Ranking Snapshot

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