100
NPS
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Brand Page
WEVO
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About WEVO's Brand
WEVO is a platform for digital marketers that enables them to test and improve website conversion before going live.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
WEVO NPS
WEVO's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether WEVO's customers would recommend using the product based on a scale of -100 to 100.
WEVO Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
WEVO NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 100 | Mar 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WEVO Product Quality
5/5
WEVO has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock WEVO's overall Product Quality score rated by its users and customers.
WEVO Product Information
WEVO’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Business Services
SaaS
WEVO Pricing
WEVO ROI & Value For Money
5/5
WEVO has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock WEVO's overall ROI score rated by its users and customers.
WEVO Customer Satisfaction (CSAT)
WEVO Customer Satisfaction (CSAT) Score
100 / 100
WEVO has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
WEVO Customer Service
5/5
WEVO has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock WEVO's overall Customer Service score rated by its users and customers.
About WEVO's Customer Service
Address
50 Milk Street, Boston, MA 02109
Website
https://www.wevoconversion.com/
Phone Number
(888) 835-6828
WEVO's Social Links
Consumer vs. Employees
WEVO scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of WEVO would recommend the brand to a friend. ENPS measures how likely WEVO employees would recommend working at WEVO to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
