46
NPS
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Brand Page
Wideo
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About Wideo's Brand
Provides a simple and intuitive tool that enables people without previous knowledge or training to create quality online videos.
Brand at a Glance
4/5
Product Quality
4.2/5
Pricing
Wideo NPS
Wideo's Net Promoter Score (NPS) is a 46 with 67% Promoters, 12% Passives, and 21% Detractors. Net Promoter Score tracks whether Wideo's customers would recommend using the product based on a scale of -100 to 100.
Wideo Overall NPS
| 67% | Promoters |
|---|---|
| 12% | Passives |
| 21% | Detractors |
Wideo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 46 | Aug 2020 | 46 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Wideo NPS by Usage
Wideo's NPS was rated the highest by customers who have used Wideo's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
1 to 2 Years 57 | 1 to 2 Years | 57 |
Wideo Product Quality
4/5
Wideo has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Wideo Product Information
Wideo serves markets in the United States, Australia, Canada, Latin America, and Mexico. Wideo supports Web devices and offers products for small and medium sized businesses.
Wideo’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://wideo.co
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Consumer Services
Content
Education
Media
Languages Supported
English
Portuguese
Spanish
Korean
Wideo Pricing
Wideo ROI & Value For Money
4.2/5
Wideo has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Wideo Pricing Plans
Wideo has a pricing structure that accommodates small and medium businesses. Starting from $59/month, Wideo uses a subscription model and offers the following: Basic: $59/month, Pro: $99/month, Premium: $199/month, Billed Annually, and Basic: $19/month, Pro: $39/month, Premium: $79/month.
Who Uses Wideo?
Small Businesses
Medium Businesses
