-24
NPS
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Wipfli LLP
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About Wipfli LLP's Brand
To create positive impact and lifetime relationships by leading and working with an outward mindset.
Brand at a Glance
83%
Customer Loyalty
3.4/5
Product Quality
2.9/5
Pricing
3.1/5
Customer Service
Wipfli LLP NPS
Wipfli LLP's Net Promoter Score (NPS) is a -24 with 31% Promoters, 14% Passives, and 55% Detractors. Net Promoter Score tracks whether Wipfli LLP's customers would recommend using the product based on a scale of -100 to 100.
Wipfli LLP Overall NPS
| 31% | Promoters |
|---|---|
| 14% | Passives |
| 55% | Detractors |
Wipfli LLP NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -33 | Oct 2022 | -33 |
Nov 2022 -27 | Nov 2022 | -27 |
Dec 2022 -33 | Dec 2022 | -33 |
May 2023 -38 | May 2023 | -38 |
Aug 2023 -43 | Aug 2023 | -43 |
Oct 2023 -46 | Oct 2023 | -46 |
Nov 2023 -45 | Nov 2023 | -45 |
Mar 2024 -39 | Mar 2024 | -39 |
May 2024 -32 | May 2024 | -32 |
Aug 2024 -35 | Aug 2024 | -35 |
Oct 2024 -29 | Oct 2024 | -29 |
Feb 2025 -24 | Feb 2025 | -24 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Wipfli LLP NPS by Gender
Wipfli LLP's NPS was rated -34 by Male customers on Comparably.
Male
-34
Wipfli LLP's NPS was rated -34 by Male customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Female
N/A
Wipfli LLP's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Wipfli LLP NPS by Ethnicity
Wipfli LLP's NPS was rated -34 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -34 | Caucasian | -34 |
Wipfli LLP NPS by Age
Wipfli LLP's NPS was rated -34 points by customers ages 66+ on Comparably.
Wipfli LLP NPS by Usage
Wipfli LLP's NPS was rated -50 points by customers who have used Wipfli LLP's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years -50 | Over 10 Years | -50 |
Wipfli LLP Customer Reviews
Out of the 2 Wipfli LLP customer reviews 1 was positive and 1 was constructive. Wipfli LLP customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Wipfli LLP Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Wipfli LLP users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Wipfli LLP Customer Loyalty Score by Gender
Wipfli LLP's Customer Loyalty score was rated 85 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Wipfli LLP.
Male
85%
Yes
Female
N/A
Yes
Wipfli LLP Customer Loyalty Score by Ethnicity
Wipfli LLP's Customer Loyalty score was rated 85% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Wipfli LLP.
85
out of 100
Caucasian
Wipfli LLP Customer Loyalty Score by Age
Wipfli LLP's Customer Loyalty score was rated 100% by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Wipfli LLP.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 100% | 66+ | 100% |
Wipfli LLP Customer Loyalty Score by Usage
Wipfli LLP's Customer Loyalty score was rated 100% by customers who have used Wipfli LLP's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Wipfli LLP Product Quality
3.4/5
Wipfli LLP has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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Wipfli LLP Product Information
Wipfli LLP’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- http://www.wipfli.com/
- Company Size
- 1,001-5,000 Employees
Industry
Accounting
Quick Insights into Wipfli LLP Product Quality
Wipfli LLP's Product Quality score was rated highest by Male customers.
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Ranked Wipfli LLP Product Quality the Highest
Wipfli LLP Product Quality Score by Gender
Wipfli LLP's Product Quality score was rated 2.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Wipfli LLP.
Male
2.9/5
Female
N/A
Wipfli LLP Product Quality Score by Ethnicity
Wipfli LLP's Product Quality score was rated 2.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Wipfli LLP.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
Wipfli LLP Product Quality Score by Age
Wipfli LLP's Product Quality score was rated 2.3 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Wipfli LLP.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 2.3 | 66+ | 2.3 |
Wipfli LLP Product Quality Score by Usage
Wipfli LLP's Product Quality score was rated 2.7 stars by customers who have used Wipfli LLP's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Wipfli LLP Pricing
Wipfli LLP ROI & Value For Money
2.9/5
Wipfli LLP has a value for money and ROI score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Wipfli LLP's overall ROI score rated by its users and customers.
Quick Insights into Wipfli LLP ROI
Wipfli LLP's ROI score was rated highest by Caucasian customers.
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Ranked Wipfli LLP ROI the Highest
Wipfli LLP ROI Score by Gender
Wipfli LLP's ROI score was rated 2.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Wipfli LLP.
Male
2.2/5
Female
N/A
Wipfli LLP ROI Score by Ethnicity
Wipfli LLP's ROI score was rated 2.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Wipfli LLP.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
Wipfli LLP ROI Score by Age
Wipfli LLP's ROI score was rated 2 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Wipfli LLP.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 2 | 66+ | 2 |
Wipfli LLP ROI Score by Usage
Wipfli LLP's ROI score was rated 1.9 stars by customers who have used Wipfli LLP's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Wipfli LLP Customer Satisfaction (CSAT)
Wipfli LLP Customer Satisfaction (CSAT) Score
47 / 100
Wipfli LLP has an overall Customer Satisfaction score of 47 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
18%
Satisfied
29%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
6%
Very Dissatisfied
35%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Wipfli LLP Customer Satisfaction
Wipfli LLP's Customer Satisfaction score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Wipfli LLP's Customer Satisfaction.
Ranked Wipfli LLP Customer Satisfaction the Highest
Wipfli LLP Customer Satisfaction Score by Gender
Wipfli LLP's Customer Satisfaction score was rated 17 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Wipfli LLP.
17 / 100
MaleVery Satisfied | 17% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 17% | |
Dissatisfied | 0% | |
Very Dissatisfied | 66% |
Wipfli LLP Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Wipfli LLP's Customer Satisfaction (CSAT) score was rated 34% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Wipfli LLP.
34 / 100
Very Satisfied
17%
Satisfied
17%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
16%
Very Dissatisfied
33%
Wipfli LLP Customer Satisfaction Score by Age
Wipfli LLP's Customer Satisfaction score was rated 33 points by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Wipfli LLP.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 33% |
Wipfli LLP Customer Satisfaction Score by Usage
Wipfli LLP's Customer Satisfaction score was rated 25 points by customers who have used Wipfli LLP's products/services for Over 10 Years.
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Wipfli LLP Customer Service
3.1/5
Wipfli LLP has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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About Wipfli LLP's Customer Service
Address
10000 Innovation Drive, Suite 250, Milwaukee, WI 53226
Website
http://www.wipfli.com/
Phone Number
414-431-9300
Wipfli LLP's Social Links
Quick Insights into Wipfli LLP Customer Service
Wipfli LLP's Customer Service score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Wipfli LLP's Customer Service score.
Ranked Wipfli LLP Customer Service the Highest
Wipfli LLP Customer Service Score by Gender
Wipfli LLP's Customer Service score was rated 2.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Wipfli LLP.
Male
2.1/5
Female
N/A
Wipfli LLP Customer Service Score by Ethnicity
Wipfli LLP's Customer Service score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Wipfli LLP.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Wipfli LLP Customer Service Score by Age
Wipfli LLP's Customer Service score was rated 2 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Wipfli LLP.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 2 | 66+ | 2 |
Wipfli LLP Customer Service Score by Usage
Wipfli LLP's Customer Service score was rated 1.6 stars by customers who have used Wipfli LLP's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Wipfli LLP as an Employer
3.9/5
Wipfli LLP has a 3.9/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Wipfli LLP scored a -24 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Wipfli LLP would recommend the brand to a friend. ENPS measures how likely Wipfli LLP employees would recommend working at Wipfli LLP to a friend.
Net Promoter Score
-24
NPS Score
| 31% | Promoters |
|---|---|
| 14% | Passive |
| 55% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
