70
NPS
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Brand Page
Wiztopic
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About Wiztopic's Brand
Wiztopic focuses on simple and mobile technology
Brand at a Glance
4.3/5
Product Quality
4.2/5
Pricing
5/5
Customer Service
Wiztopic NPS
Wiztopic's Net Promoter Score (NPS) is a 70 with 74% Promoters, 22% Passives, and 4% Detractors. Net Promoter Score tracks whether Wiztopic's customers would recommend using the product based on a scale of -100 to 100.
Wiztopic Overall NPS
| 74% | Promoters |
|---|---|
| 22% | Passives |
| 4% | Detractors |
Wiztopic NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 68 | Aug 2020 | 68 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Wiztopic NPS by Usage
Wiztopic's NPS was rated the highest by customers who have used Wiztopic's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 73 | 1 to 2 Years | 73 |
2 to 5 Years 86 | 2 to 5 Years | 86 |
Wiztopic Product Quality
4.3/5
Wiztopic has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Wiztopic Product Information
Wiztopic serves markets in the United States and Europe. Wiztopic supports Web devices and offers products for medium and large sized businesses.
Wiztopic’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Languages Supported
English
French
German
Spanish
Italian
Product Type
Reputation Management Software
Media & Entertainment Software
Public Relations Software
Wiztopic Pricing
Wiztopic ROI & Value For Money
4.2/5
Wiztopic has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Wiztopic Pricing Plans
Wiztopic has a pricing structure that accommodates medium and large businesses.
Who Uses Wiztopic?
Medium Businesses
Large Enterprises
Wiztopic Customer Service
5/5
Wiztopic has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Wiztopic's Customer Service
Address
Paris, France
