69
NPS
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Brand Page
WorkDove
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About WorkDove's Brand
WorkDove brings peace to the workplace through better employee and manager Check-Ins, Performance Reviews, Goal Management, Succession Planning, and more. Starting with an organization's mission, vision, and core values, WorkDove frames the entire performance and talent management process around both high performance and high value displays. With the WorkDove Platform, build and customize your experience to fit your unique organization's needs. Create a winning culture that attracts and retains healthy, high-performing employees. WorkDove adapts to you by integrating with third-party tools such as Microsoft Teams, Slack, Google Calendar, and more.
Brand at a Glance
4.6/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
WorkDove NPS
WorkDove's Net Promoter Score (NPS) is a 69 with 75% Promoters, 19% Passives, and 6% Detractors. Net Promoter Score tracks whether WorkDove's customers would recommend using the product based on a scale of -100 to 100.
WorkDove Overall NPS
| 75% | Promoters |
|---|---|
| 19% | Passives |
| 6% | Detractors |
WorkDove NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 69 | Aug 2020 | 69 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WorkDove NPS by Usage
WorkDove's NPS was rated 83 points by customers who have used WorkDove's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 83 | 2 to 5 Years | 83 |
WorkDove Product Quality
4.6/5
WorkDove has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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WorkDove Product Information
WorkDove serves markets in the United States, Australia, and Canada. WorkDove supports Web devices and offers products for small and medium sized businesses.
WorkDove’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Website
- https://www.workdove.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Employee Engagement Software
Performance Management & Appraisal Software
WorkDove Pricing
WorkDove ROI & Value For Money
4.5/5
WorkDove has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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WorkDove Pricing Plans
WorkDove has a pricing structure that accommodates small and medium businesses. Starting from $100/month, WorkDove uses a subscription model and offers the following: 10% discount with annual subscription..
Who Uses WorkDove?
Small Businesses
Medium Businesses
WorkDove Customer Service
5/5
WorkDove has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About WorkDove's Customer Service
Address
PO Box 240, Durham, NC 27702
Website
https://www.workdove.com
Phone Number
(888)-505-0650
WorkDove's Social Links
Consumer vs. Employees
WorkDove scored a 69 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of WorkDove would recommend the brand to a friend. ENPS measures how likely WorkDove employees would recommend working at WorkDove to a friend.
Net Promoter Score
69
NPS Score
| 75% | Promoters |
|---|---|
| 19% | Passive |
| 6% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
