100
NPS
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WorkforceGrowth
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About WorkforceGrowth's Brand
WorkforceGrowth makes performance reviews painless and achieving goals fun by introducing game mechanics and social tools to foster an emplo
Brand at a Glance
100%
Customer Loyalty
3.4/5
Product Quality
5/5
Pricing
3.7/5
Customer Service
WorkforceGrowth NPS
WorkforceGrowth's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether WorkforceGrowth's customers would recommend using the product based on a scale of -100 to 100.
WorkforceGrowth Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
WorkforceGrowth NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 100 | Dec 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WorkforceGrowth Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of WorkforceGrowth users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
WorkforceGrowth Product Quality
3.4/5
WorkforceGrowth has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock WorkforceGrowth's overall Product Quality score rated by its users and customers.
WorkforceGrowth Product Information
WorkforceGrowth serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, and Latin America. WorkforceGrowth supports Web devices and offers products for small sized businesses.
WorkforceGrowth’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Industry
Tech
Enterprise
SaaS
Languages Supported
English
Product Type
Workforce Management Software
Human Resources (HR) Software
Talent Management Software
Performance Management & Appraisal Software
WorkforceGrowth Pricing
WorkforceGrowth ROI & Value For Money
5/5
WorkforceGrowth has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock WorkforceGrowth's overall ROI score rated by its users and customers.
WorkforceGrowth Pricing Plans
WorkforceGrowth has a pricing structure that accommodates small businesses. Starting from $4, WorkforceGrowth uses a subscription model and offers the following: Free for <10 employees, 11-100 employees - $4/employee, and 101-500 employee - $3.5/employee.
Who Uses WorkforceGrowth?
Small Businesses
WorkforceGrowth Customer Satisfaction (CSAT)
WorkforceGrowth Customer Satisfaction (CSAT) Score
100 / 100
WorkforceGrowth has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
WorkforceGrowth Customer Service
3.7/5
WorkforceGrowth has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock WorkforceGrowth's overall Customer Service score rated by its users and customers.
About WorkforceGrowth's Customer Service
Address
San Francisco, CA
Website
http://www.workforcegrowth.com
Phone Number
+1 (919) 702-7429
WorkforceGrowth as an Employer
3.7/5
WorkforceGrowth has a 3.7/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
WorkforceGrowth scored a 100 for Net Promoter Score and a -67 for Employee Net Promoter Score. NPS gauges how likely a customer of WorkforceGrowth would recommend the brand to a friend. ENPS measures how likely WorkforceGrowth employees would recommend working at WorkforceGrowth to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-67
eNPS Score
| 0% | Promoters |
|---|---|
| 33% | Passive |
| 67% | Detractors |
