100
NPS
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Brand Page
Workhorse
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About Workhorse's Brand
An independent, no-bullshit branding & design studio on Capitol Hill – Washington, D.C.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Workhorse NPS
Workhorse's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Workhorse's customers would recommend using the product based on a scale of -100 to 100.
Workhorse Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Workhorse NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Workhorse Product Quality
5/5
Workhorse has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Workhorse Product Information
Workhorse serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Workhorse supports Web devices and offers products for small sized businesses.
Workhorse’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://wrkhrs.co
- Company Size
- 11-50 Employees
Industry
Tech
Professional Services
Transportation
Languages Supported
English
Product Type
Inventory Management Software
Order Management Software
Workhorse Pricing
Workhorse ROI & Value For Money
5/5
Workhorse has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Workhorse Pricing Plans
Workhorse has a pricing structure that accommodates small businesses. Starting from $195/month, Workhorse uses a subscription model and offers the following: Order Management & Inventory: £395 + VAT per month (or £3950 + VAT annual upfront) with a £1995 + VAT go live fee. Includes unlimited users and f and Professional Services CRM: £195 + VAT per month (or £1950 + VAT annual upfront) with a £995 + VAT go live fee. Includes unlimited users and free . For the users that are not ready to commit yet, Workhorse also offers a free trial.
Who Uses Workhorse?
Small Businesses
Workhorse Customer Service
5/5
Workhorse has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Workhorse's Customer Service
Address
Evanston, IL
Website
http://wrkhrs.co
