72
NPS
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Brand Page
WorkRamp
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About WorkRamp's Brand
WorkRamp is a business training platform that helps people become better at their roles.
Brand at a Glance
4.3/5
Product Quality
4.2/5
Pricing
5/5
Customer Service
WorkRamp NPS
WorkRamp's Net Promoter Score (NPS) is a 72 with 79% Promoters, 14% Passives, and 7% Detractors. Net Promoter Score tracks whether WorkRamp's customers would recommend using the product based on a scale of -100 to 100.
WorkRamp Overall NPS
| 79% | Promoters |
|---|---|
| 14% | Passives |
| 7% | Detractors |
WorkRamp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 71 | Aug 2020 | 71 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WorkRamp Product Quality
4.3/5
WorkRamp has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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WorkRamp Product Information
WorkRamp serves markets in the United States. WorkRamp supports Web devices and offers products for small, medium, and large sized businesses.
WorkRamp’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- https://www.workramp.com/
- Company Size
- 11-50 Employees
Languages Supported
English
Product Type
Sales Management Software
Sales Enablement Software
Online Course Software
Learning Management System (LMS) Software
Training Software
Compliance Software
Onboarding Software
Sales Coaching Software
WorkRamp Pricing
WorkRamp ROI & Value For Money
4.2/5
WorkRamp has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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WorkRamp Pricing Plans
WorkRamp has a pricing structure that accommodates small, medium, and large businesses.
Who Uses WorkRamp?
Small Businesses
Medium Businesses
Large Enterprises
WorkRamp Customer Service
5/5
WorkRamp has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About WorkRamp's Customer Service
Address
San Francisco, CA
Website
https://www.workramp.com/
Phone Number
(415)857-1397
Consumer vs. Employees
WorkRamp scored a 72 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of WorkRamp would recommend the brand to a friend. ENPS measures how likely WorkRamp employees would recommend working at WorkRamp to a friend.
Net Promoter Score
72
NPS Score
| 79% | Promoters |
|---|---|
| 14% | Passive |
| 7% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
