100
NPS
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Worldsensing
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About Worldsensing's Brand
Developer of applications based wireless sensor networks designed to provide operational intelligence into city operations. The company's applications based wireless sensor networks connect all systems, people and infrastructures in a city, enabling clients to obtain real-time actionable insights into city operations to improve decision making.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Worldsensing NPS
Worldsensing's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Worldsensing's customers would recommend using the product based on a scale of -100 to 100.
Worldsensing Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Worldsensing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Worldsensing Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Worldsensing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Worldsensing Product Quality
5/5
Worldsensing has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Worldsensing Product Information
Worldsensing’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.worldsensing.com
- Company Size
- 51-200 Employees
Worldsensing Pricing
Worldsensing ROI & Value For Money
5/5
Worldsensing has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Worldsensing Customer Service
5/5
Worldsensing has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Worldsensing's Customer Service
Address
, Barcelona, 8013 Spain
Website
www.worldsensing.com
