46
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Ximble
Marketing or Exec? Claim Your Free Account
About Ximble's Brand
Powerful staff scheduling with accurate employee time tracking.
Brand at a Glance
4.2/5
Product Quality
4.4/5
Pricing
5/5
Customer Service
Ximble NPS
Ximble's Net Promoter Score (NPS) is a 46 with 64% Promoters, 18% Passives, and 18% Detractors. Net Promoter Score tracks whether Ximble's customers would recommend using the product based on a scale of -100 to 100.
Ximble Overall NPS
| 64% | Promoters |
|---|---|
| 18% | Passives |
| 18% | Detractors |
Ximble NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 46 | Aug 2020 | 46 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ximble NPS by Usage
Ximble's NPS was rated 40 points by customers who have used Ximble's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 40 | 2 to 5 Years | 40 |
Ximble Product Quality
4.2/5
Ximble has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Ximble's overall Product Quality score rated by its users and customers.
Ximble Product Information
Ximble serves markets in the United States, Asia, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, and Latin America. Ximble supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Ximble’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- https://www.ximble.com
- Company Size
- 11-50 Employees
Industry
Tech
Productivity
SaaS
Languages Supported
English
Product Type
Scheduling Software
Time Clock Software
Calendar Software
Employee Scheduling Software
Time Tracking Software
Ximble Pricing
Ximble ROI & Value For Money
4.4/5
Ximble has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Ximble's overall ROI score rated by its users and customers.
Ximble Pricing Plans
Ximble has a pricing structure that accommodates small, medium, and large businesses. Starting from $1/month, Ximble uses a subscription model and offers the following: Core: $1.00/user/month (paid annually) or $1.50/user/month (paid monthly) per module, Advanced Scheduling: $2.00/user/month (paid annually) or $2.50/user/month (paid monthly), and Advanced Time Tracking: $3.00/user/month (paid annually) or $3.50/user/month (paid monthly).
Who Uses Ximble?
Small Businesses
Medium Businesses
Large Enterprises
Ximble Customer Service
5/5
Ximble has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ximble's overall Customer Service score rated by its users and customers.
About Ximble's Customer Service
Address
2173 Salk Ave #250, Carlsbad, CA 92008
Website
https://www.ximble.com
Phone Number
+1 (858) 401-6494
Ximble's Social Links
Ximble as an Employer
4.8/5
Ximble has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Ximble scored a 46 for Net Promoter Score and a 85 for Employee Net Promoter Score. NPS gauges how likely a customer of Ximble would recommend the brand to a friend. ENPS measures how likely Ximble employees would recommend working at Ximble to a friend.
Net Promoter Score
46
NPS Score
| 64% | Promoters |
|---|---|
| 18% | Passive |
| 18% | Detractors |
Employee Net Promoter Score
85
eNPS Score
| 89% | Promoters |
|---|---|
| 7% | Passive |
| 4% | Detractors |
