0
NPS
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YarcData
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About YarcData's Brand
YarcData, a Cray company, delivers business-focused real-time graph analytics for enterprises to gain business insight by discovering
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4/5
Customer Service
YarcData NPS
YarcData's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether YarcData's customers would recommend using the product based on a scale of -100 to 100.
YarcData Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
YarcData NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 0 | Oct 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
YarcData Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of YarcData users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
YarcData Product Quality
4/5
YarcData has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock YarcData's overall Product Quality score rated by its users and customers.
YarcData Product Information
YarcData’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.yarcdata.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Analytics
Big Data
Enterprise
SaaS
YarcData Pricing
YarcData ROI & Value For Money
4.5/5
YarcData has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock YarcData's overall ROI score rated by its users and customers.
YarcData Customer Service
4/5
YarcData has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock YarcData's overall Customer Service score rated by its users and customers.
About YarcData's Customer Service
Address
6210 Stoneridge Mall Road, Suite 120, Pleasanton, CA
Website
http://www.yarcdata.com
Phone Number
2067012500
YarcData as an Employer
Consumer vs. Employees
YarcData scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of YarcData would recommend the brand to a friend. ENPS measures how likely YarcData employees would recommend working at YarcData to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
