-95
NPS
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Yes! Communities
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About Yes! Communities' Brand
YES! Communities, founded in 2008, owns and operates manufactured housing communities across the United States, with over 54,000 individual home sites.
Brand at a Glance
71%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Yes! Communities NPS
Yes! Communities's Net Promoter Score (NPS) is a -95 with 2% Promoters, 1% Passives, and 97% Detractors. Net Promoter Score tracks whether Yes! Communities's customers would recommend using the product based on a scale of -100 to 100.
Yes! Communities Overall NPS
| 2% | Promoters |
|---|---|
| 1% | Passives |
| 97% | Detractors |
Yes! Communities NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2024 -96 | Nov 2024 | -96 |
Dec 2024 -96 | Dec 2024 | -96 |
Jan 2025 -97 | Jan 2025 | -97 |
Mar 2025 -97 | Mar 2025 | -97 |
Apr 2025 -97 | Apr 2025 | -97 |
May 2025 -97 | May 2025 | -97 |
Jul 2025 -97 | Jul 2025 | -97 |
Aug 2025 -97 | Aug 2025 | -97 |
Sep 2025 -96 | Sep 2025 | -96 |
Nov 2025 -96 | Nov 2025 | -96 |
Dec 2025 -96 | Dec 2025 | -96 |
Jan 2026 -96 | Jan 2026 | -96 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Yes! Communities NPS by Gender
Male customers rated Yes! Communities's NPS 4 points higher than Female customers.
Male
-96
Yes! Communities's NPS was rated -96 by Male customers on Comparably.
2%
Promoters
0%
Passives
98%
Detractors
Female
-100
Yes! Communities's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Yes! Communities NPS by Ethnicity
Yes! Communities's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -98 | Caucasian | -98 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
African American/Black -100 | African American/Black | -100 |
Other -100 | Other | -100 |
Yes! Communities NPS by Age
Yes! Communities's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.
Yes! Communities NPS by Usage
Yes! Communities's NPS was rated the highest by customers who have used Yes! Communities's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
1 to 2 Years -94 | 1 to 2 Years | -94 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -100 | Over 10 Years | -100 |
Yes! Communities Customer Reviews
Out of the 19 Yes! Communities customer reviews 0 were positive and 19 were constructive. Yes! Communities customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Yes! Communities Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of Yes! Communities users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Yes! Communities Customer Loyalty Score by Gender
Female customers rated Yes! Communities's Customer Loyalty score 15% higher than Male customers.
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Male
65%
Yes
Female
80%
Yes
Yes! Communities Customer Loyalty Score by Ethnicity
Yes! Communities's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Yes! Communities.
75
out of 100
Caucasian
63
out of 100
Hispanic or Latino
80
out of 100
African American/Black
74
out of 100
Other
Yes! Communities Customer Loyalty Score by Age
Yes! Communities's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
26-30 65% | 26-30 | 65% |
31-35 70% | 31-35 | 70% |
36-40 83% | 36-40 | 83% |
41-45 82% | 41-45 | 82% |
46-50 73% | 46-50 | 73% |
51-55 65% | 51-55 | 65% |
56-60 74% | 56-60 | 74% |
61-65 82% | 61-65 | 82% |
66+ 68% | 66+ | 68% |
Yes! Communities Customer Loyalty Score by Usage
Yes! Communities's Customer Loyalty score was rated the highest by customers who have used Yes! Communities's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Yes! Communities Customer Loyalty Score by Industry
Yes! Communities's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Real Estate industry customers.
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Yes! Communities Product Quality
1.5/5
Yes! Communities has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Yes! Communities Product Information
Yes! Communities’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Yes! Communities's product the highest. Reviewers from the Tech industry rated Yes! Communities the lowest at 1.5.
- Company Size
- 1,001-5,000 Employees
Industry
Real Estate
Quick Insights into Yes! Communities Product Quality
Yes! Communities's Product Quality score was rated highest by customers from the Education industry, and rated lowest by customers from the Utilities industry.
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Ranked Yes! Communities Product Quality the Highest
Ranked Yes! Communities Product Quality the Lowest
Yes! Communities Product Quality Score by Gender
Yes! Communities's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Yes! Communities Product Quality Score by Ethnicity
Yes! Communities's Product Quality score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Yes! Communities.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Yes! Communities Product Quality Score by Age
Yes! Communities's Product Quality score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Yes! Communities Product Quality Score by Usage
Yes! Communities's Product Quality score was rated 1.5 stars by customers who have used Yes! Communities's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Yes! Communities Product Quality Score by Industry
Yes! Communities's Product Quality score was rated the highest by Education industry customers, and the lowest by Utilities industry customers.
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Yes! Communities Pricing
Yes! Communities ROI & Value For Money
1.5/5
Yes! Communities has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Yes! Communities Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.
Quick Insights into Yes! Communities ROI
Yes! Communities's ROI score was rated highest by customers ages 26-30, and rated lowest by customers from the Utilities industry.
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Ranked Yes! Communities ROI the Highest
Ranked Yes! Communities ROI the Lowest
Yes! Communities ROI Score by Gender
Yes! Communities's ROI score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Yes! Communities ROI Score by Ethnicity
Yes! Communities's ROI score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Yes! Communities.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Yes! Communities ROI Score by Age
Yes! Communities's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Yes! Communities.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.9 | 26-30 | 1.9 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Yes! Communities ROI Score by Usage
Yes! Communities's ROI score was rated 1.5 stars by customers who have used Yes! Communities's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Yes! Communities ROI Score by Industry
Yes! Communities's ROI score was rated 1.5 stars by both Accounting and Utilities industry customers.
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Yes! Communities Customer Satisfaction (CSAT)
Yes! Communities Customer Satisfaction (CSAT) Score
7 / 100
Yes! Communities has an overall Customer Satisfaction score of 7 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
4%
Satisfied
3%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
18%
Very Dissatisfied
70%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Yes! Communities Customer Satisfaction
Yes! Communities's Customer Satisfaction score was rated highest by customers from the Education industry, and rated lowest by customers from the Utilities industry.
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Ranked Yes! Communities Customer Satisfaction the Highest
Ranked Yes! Communities Customer Satisfaction the Lowest
Yes! Communities Customer Satisfaction Score by Gender
Female customers rated Yes! Communities's Customer Satisfaction score 1 points higher than Male customers.
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5 / 100
MaleVery Satisfied | 5% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 2% | |
Dissatisfied | 17% | |
Very Dissatisfied | 76% |
6 / 100
FemaleVery Satisfied | 5% | |
|---|---|---|
Satisfied | 1% | |
Neither Satisfied nor Dissatisfied | 1% | |
Dissatisfied | 18% | |
Very Dissatisfied | 75% |
Yes! Communities Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Yes! Communities' Customer Satisfaction (CSAT) score was rated 6% according to Caucasian users and customers.
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6 / 100
Very Satisfied
5%
Satisfied
1%
Neither Satisfied nor Dissatisfied
1%
Dissatisfied
19%
Very Dissatisfied
74%
CSAT according to Hispanic or Latino
Yes! Communities' Customer Satisfaction (CSAT) score was rated 8% according to Hispanic or Latino users and customers.
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8 / 100
Very Satisfied
8%
Satisfied
0%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
8%
Very Dissatisfied
76%
CSAT according to African American/Black
Yes! Communities' Customer Satisfaction (CSAT) score was rated 11% according to African American/Black users and customers.
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11 / 100
Very Satisfied
11%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
22%
Very Dissatisfied
67%
CSAT according to Other
Yes! Communities' Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
90%
Yes! Communities Customer Satisfaction Score by Age
Yes! Communities's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Yes! Communities.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 20% | |||||||||||||||
| 26-30 | 15% | |||||||||||||||
| 31-35 | 9% | |||||||||||||||
| 36-40 | 0% | |||||||||||||||
| 41-45 | 13% | |||||||||||||||
| 46-50 | 0% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 7% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
Yes! Communities Customer Satisfaction Score by Usage
Yes! Communities's Customer Satisfaction score was rated the highest by customers who have used Yes! Communities's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Yes! Communities Customer Satisfaction Score by Industry
Yes! Communities's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Utilities industry customers.
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{
"title": "Yes! Communities Customer Satisfaction Score by Industry",
"text": "Yes! Communities's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Utilities industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 16,
"stars": 0,
"csatScore": 16,
"text": "Yes! Communities's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 16
},
{
"label": "Accounting",
"groupId": 495,
"score": 0,
"stars": 0,
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"scoreClassName": "",
"scoreLabel": 0
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{
"label": "Automotive and Transportation",
"groupId": 500,
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"scoreClassName": "",
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"scoreClassName": "",
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{
"label": "Business and Consumer Services",
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"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
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{
"label": "Construction",
"groupId": 510,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
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{
"label": "Consumer Services",
"groupId": 514,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Yes! Communities's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 33
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Yes! Communities's Customer Satisfaction score is rated by Government and Public Policy customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 8,
"stars": 0,
"csatScore": 8,
"text": "Yes! Communities's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 8
},
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Yes! Communities's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Yes! Communities's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 33
},
{
"label": "Media and Entertainment",
"groupId": 537,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Yes! Communities's Customer Satisfaction score is rated by Media and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Real Estate",
"groupId": 554,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Yes! Communities's Customer Satisfaction score is rated by Real Estate customers on Comparably.",
"scoreClassName": "max",
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},
{
"label": "Retail",
"groupId": 559,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Yes! Communities's Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Transportation",
"groupId": 567,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Yes! Communities's Customer Satisfaction score is rated by Transportation customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 33
},
{
"label": "Utilities",
"groupId": 568,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
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]
}Yes! Communities Customer Service
1.5/5
Yes! Communities has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Yes! Communities's Customer Service
Address
1900 16th St. Ste 950, Denver, CO 80202
Website
http://www.yescommunities.com/
Phone Number
3034837300
Yes! Communities's Social Links
Quick Insights into Yes! Communities Customer Service
Yes! Communities's Customer Service score was rated highest by customers who have used Yes! Communities's products/services for 1 to 2 Years, and rated lowest by customers from the Utilities industry.
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Ranked Yes! Communities Customer Service the Highest
Ranked Yes! Communities Customer Service the Lowest
Yes! Communities Customer Service Score by Gender
Yes! Communities's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Yes! Communities.
Male
1.5/5
Female
1.5/5
Yes! Communities Customer Service Score by Ethnicity
Yes! Communities's Customer Service score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Yes! Communities.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Yes! Communities Customer Service Score by Age
Yes! Communities's Customer Service score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Yes! Communities.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Yes! Communities Customer Service Score by Usage
Yes! Communities's Customer Service score was rated 1.5 stars by customers who have used Yes! Communities's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Yes! Communities Customer Service Score by Industry
Yes! Communities's Customer Service score was rated 1.5 stars by both Accounting and Utilities industry customers.
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Yes! Communities as an Employer
2.5/5
Yes! Communities has a 2.5/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Yes! Communities scored a -95 for Net Promoter Score and a -21 for Employee Net Promoter Score. NPS gauges how likely a customer of Yes! Communities would recommend the brand to a friend. ENPS measures how likely Yes! Communities employees would recommend working at Yes! Communities to a friend.
Net Promoter Score
-95
NPS Score
| 2% | Promoters |
|---|---|
| 1% | Passive |
| 97% | Detractors |
Employee Net Promoter Score
-21
eNPS Score
| 33% | Promoters |
|---|---|
| 13% | Passive |
| 54% | Detractors |
