50
NPS
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Brand Page
Yes Marketing
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About Yes Marketing's Brand
Yes Lifecycle Marketing provides solutions that orchestrate cross-channel marketing communications to drive results and revenue.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Yes Marketing NPS
Yes Marketing's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Yes Marketing's customers would recommend using the product based on a scale of -100 to 100.
Yes Marketing Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Yes Marketing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2021 100 | Dec 2021 | 100 |
May 2025 50 | May 2025 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Yes Marketing Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Yes Marketing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Yes Marketing Product Quality
5/5
Yes Marketing has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Yes Marketing's overall Product Quality score rated by its users and customers.
Yes Marketing Product Information
Yes Marketing’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Marketing, Advertising and Research
Yes Marketing Pricing
Yes Marketing ROI & Value For Money
5/5
Yes Marketing has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Yes Marketing's overall ROI score rated by its users and customers.
Yes Marketing Customer Satisfaction (CSAT)
Yes Marketing Customer Satisfaction (CSAT) Score
100 / 100
Yes Marketing has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Yes Marketing Customer Service
5/5
Yes Marketing has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Yes Marketing's overall Customer Service score rated by its users and customers.
About Yes Marketing's Customer Service
Address
200 West Adams St, Suite 1400, Chicago, IL 60606
Website
http://yeslifecyclemarketing.com/
Yes Marketing's Social Links
Yes Marketing as an Employer
2.2/5
Yes Marketing has a 2.2/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Yes Marketing scored a 50 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Yes Marketing would recommend the brand to a friend. ENPS measures how likely Yes Marketing employees would recommend working at Yes Marketing to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
