100
NPS
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Brand Page
YipitData
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About YipitData's Brand
YipitData is an online platform that enables institutional investors to track web data.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.7/5
Pricing
4.7/5
Customer Service
YipitData NPS
YipitData's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether YipitData's customers would recommend using the product based on a scale of -100 to 100.
YipitData Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
YipitData NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 100 | Apr 2023 | 100 |
Dec 2023 100 | Dec 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
YipitData Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of YipitData users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
YipitData Product Quality
5/5
YipitData has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock YipitData's overall Product Quality score rated by its users and customers.
YipitData Product Information
YipitData’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://yipitdata.com/
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
YipitData Pricing
YipitData ROI & Value For Money
4.7/5
YipitData has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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YipitData Customer Satisfaction (CSAT)
YipitData Customer Satisfaction (CSAT) Score
100 / 100
YipitData has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
YipitData Customer Service
4.7/5
YipitData has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock YipitData's overall Customer Service score rated by its users and customers.
About YipitData's Customer Service
Address
New York City, NY
Website
http://yipitdata.com/
Consumer vs. Employees
YipitData scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of YipitData would recommend the brand to a friend. ENPS measures how likely YipitData employees would recommend working at YipitData to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
