0
NPS
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Brand Page
Yoi Corp
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About Yoi Corp's Brand
Yoi is an employee success platform that uses behavioral science and decision-making algorithms to drive workforce performance and engagement.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
4/5
Customer Service
Yoi Corp NPS
Yoi Corp's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Yoi Corp's customers would recommend using the product based on a scale of -100 to 100.
Yoi Corp Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Yoi Corp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 0 | Oct 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Yoi Corp Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Yoi Corp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Yoi Corp Product Quality
2.5/5
Yoi Corp has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Yoi Corp's overall Product Quality score rated by its users and customers.
Yoi Corp Product Information
Yoi Corp’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.yoicorp.com
- Company Size
- 11-50 Employees
Yoi Corp Pricing
Yoi Corp ROI & Value For Money
4/5
Yoi Corp has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Yoi Corp's overall ROI score rated by its users and customers.
Yoi Corp Customer Service
4/5
Yoi Corp has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Yoi Corp's overall Customer Service score rated by its users and customers.
About Yoi Corp's Customer Service
Address
11835 West Olympic Blvd Suite 1250E, Los Angeles, CA 90064 United States of America
Website
http://www.yoicorp.com
Phone Number
855-964-2677
Yoi Corp's Social Links
Yoi Corp as an Employer
3.8/5
Yoi Corp has a 3.8/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Yoi Corp scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Yoi Corp would recommend the brand to a friend. ENPS measures how likely Yoi Corp employees would recommend working at Yoi Corp to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
