0
NPS
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Brand Page
You Avenue
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About You Avenue's Brand
Customized 3D Print products
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
You Avenue NPS
You Avenue's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether You Avenue's customers would recommend using the product based on a scale of -100 to 100.
You Avenue Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
You Avenue NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 0 | Jul 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
You Avenue Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of You Avenue users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
You Avenue Product Quality
1.5/5
You Avenue has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock You Avenue's overall Product Quality score rated by its users and customers.
You Avenue Product Information
You Avenue’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.you-avenue.com
You Avenue Pricing
You Avenue ROI & Value For Money
3.5/5
You Avenue has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock You Avenue's overall ROI score rated by its users and customers.
You Avenue Customer Service
3.5/5
You Avenue has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock You Avenue's overall Customer Service score rated by its users and customers.
About You Avenue's Customer Service
Website
http://www.you-avenue.com
You Avenue as an Employer
3.0/5
You Avenue has a 3.0/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
You Avenue scored a 0 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of You Avenue would recommend the brand to a friend. ENPS measures how likely You Avenue employees would recommend working at You Avenue to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 50% | Promoters |
|---|---|
| 33% | Passive |
| 17% | Detractors |
